Mental Health & Addiction Support Worker

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Overview

The Mental Health and Addictions Support Worker is a key member of a multidisciplinary team in a co-ed inpatient facility. This role supports clients in recovery through daily structured activities, supportive interactions, and implementation of therapeutic programming. You will be responsible for providing direct client care, supporting daily routines, promoting healthy behaviors, and ensuring the smooth operation of the facility during your shift.

Key Responsibilities

• Instruct patients in essential life skills such as bed-making and cleaning to promote independence.
• Lead newcomers’ groups and facilitate therapeutic and community meetings.
• Monitor patient attendance in structured activities and provide support as needed.
• Assist patients who may struggle to remain engaged in activities including therapeutically challenging clients about maladaptive behaviours.
• Provide transportation for patients as required via taxi.
• Supervise patient activities in the absence of counseling staff, ensuring compliance with facility procedures.
• Ensure the security of both patients and the facility after daily activities conclude.
• Be available to support patients experiencing emotional difficulties.
• Immediately notify on-call leadership in the event of emergencies.
• Record significant occurrences and general observations in patient health record or incident reporting system
• Engage in case consultations and treatment coordination with the multi-disciplinary team.
• Provide first aid when trained, until medical staff arrive.
• Complete housekeeping and clerical tasks as assigned.
• Handle telephone inquiries and communications as directed.
• Conduct regular rounds to monitor patient well-being and report any concerns.
• Ensure all offices and group rooms are secured after business hours.
• Participate in administrative tasks such as photocopying as needed
• Ability to work in a fast-paced environment with completing demands
• Other Duties as assigned

Additional Expectations

• Demonstrate the ability to make sound decisions in the best interest of clients and the program.
• Support and promote a safe, respectful, inclusive, and recovery-focused environment.
• Maintain confidentiality and professional boundaries at all times.
• Collaborate with clinical and support teams to ensure continuity of care.
• Ensure timely and accurate shift handovers and documentation.

Required Qualifications

• Diploma or certificate in Addictions, Mental Health, Social Services, or a related field.
• Minimum 1-2 years’ experience working in mental health and/or addictions support (preferred).
• Valid Class 5 driver’s license and access to a reliable vehicle (preferred for transportation duties).
• Current First Aid/CPR, Non-Violent Crisis Intervention (NVCI), or equivalent.
• Familiarity with trauma-informed care, harm reduction, and recovery models.
• Strong written and verbal communication skills.
• Comfortable using electronic systems such as KIPU and ADP.

Employee Benefits and Perks

• Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
• 24/7 Employee Assistance Program through GreenShield Health
• Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
• Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
• Access to in-house fitness facilities or discounted gym memberships
• Exclusive discounts through Perkopolis on entertainment, insurance, and more
• Opportunities for personal and professional growth through our Education Support Assistance program
• Supportive relocation opportunities due to our nationwide presence
• Defined Benefit pension plan with up to a 4% employer contribution
• Maternity and parental leave top-up
• Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

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