The Salvation Army Canada and Bermuda Territory
Location
Toronto, Ontario
Salary
CA$18 - CA$25 / HOUR
The Street Outreach Worker supports community programs by connecting individuals with essential services for hunger, isolation, and spiritual needs. Key duties include conducting client intakes, managing food bank donations, and ensuring health and safety compliance.
Candidates must have completed at least grade ten and possess at least three months of experience in community-based programs. Eligibility for the Canada Summer Jobs Program (aged 15-30 and legal right to work in Canada) is required.
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Position Purpose summary: The Street Outreach Worker is responsible for participating in and supporting the programs of The Salvation Army East Toronto Community and Family Services that help to connect members of the wider community with services that meet human needs. These needs could include hunger, loneliness, isolation, and spiritual connection. ACCOUNTABILITES: Assist with conducting intake services, client assessment to determine immediate needs and supports required by the client. Refers clients to Community Ministry Coordinator or Corps Officer for pastoral assistance. May assist other food bank staff with pick-ups of food/toy donations from community donors. Aid with processing, unloading, documenting, sorting, reorganizing, and re-stocking food and toy donations for the Family Services program and assist with preparing donated items for distribution. Assist with maintaining food bank stock, cleanliness, tidiness, and organization of food bank area; assist with food drives as needed. Arrange for the proper disposal of items received but not usable in the food bank. Health and Safety Adherence to all health and safety standards. Assist with ensuring that the Food Bank is maintained in organization, appearance, maintenance, cleanliness, and safety as recommended by Public Health etc. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Perform other related duties as required. WORKING CONDITIONS: This is a temporary full-time position based on 35 hours per week. The Supervisor will set the hours of work and work schedule. Required to wear appropriate Salvation Army identification. This job requires reaching, bending, and stooping frequently, working in a standing position for long periods of time. The working environment is typically in the office, food bank in generally agreeable conditions. Ability to lift/move up to 50 lbs. (22.68 kg). Normal hours of work: 8:30 a.m. to 4:00 p.m. Monday to Friday and includes a ½-hour unpaid meal break. Some flexibility regarding scheduling may be required.
Submit as required to a police record check that is acceptable to The Salvation Army in its sole discretion. This position is funded in part through the Canada Summer Jobs Program and the following represents the applicant criteria: aged 15 to 30 years at the beginning of the employment period; be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; a valid Social Insurance Number; be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. International students are not eligible participants. International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada. Youth awaiting a refugee status ruling, as well as those who hold a visitor visa, youth visa or work visa are ineligible An ongoing condition of employment is the ability to maintain immigration status to legally remain and work in Canada which is supported by valid immigration documents. The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct. Education, Qualifications and Certifications: Completion of a minimum of grade ten (10). Safe Food Handling and First Aid/CPR Certifications are an asset. Non-Violent Crisis Intervention training preferred. Experience and Skilled Knowledge Requirements: Minimum of three (3) months of prior related experience working and/or volunteering in community-based programs, including experience working with multi-barriered persons. Good computer skills and experience using Microsoft Office. Skills and Capabilities (examples provided below): Self-motivated/disciplined. Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible. Ability to maintain information in confidence and exercise good judgement. Ability to participate as an active and responsible team member in a cooperative team environment. Exhibit good listening skills, have strong oral/written communication skills. Ability to accept directions when necessary. Treat the property of The Salvation Army with due care and caution. Must comply with all Salvation Army policies, procedures, and associated legislation. Be Enthusiastic and Approachable – Present an upbeat and pleasant personality with a helpful attitude towards all. Be a Good Listener – Have a desire to create a safe space and be attentive to the needs of others. Be Servant-Hearted – Have a servant attitude, being flexible and willing to pitch in and assist as part of the team. Be Willing to Grow – Be a teachable person of integrity. Undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry etc.). Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
The target hiring range for this position is $17.60 to $21.03 with a maximum of $25.23. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
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