Perform clerical duties related to creating and maintaining patient records.
Retrieve, assemble, and manage patient records.
Conduct quantitative analysis related to records.
Support release of information processes.
Perform clerical duties related to patient admission and discharge including registration.
Answer phones, take messages, transfer calls, and fax reports.
Receive and forward calls and information using a switchboard and public address communications system.
Restock supplies
Requirements summary
Grade 12 and two (2) years recent related experience or an equivalent combination of education, training, and experience.
Typing speed of 45 wpm.
Knowledge of medical terminology.
Ability to communicate effectively verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment
Grade 12Medical terminologyVerbal communicationWritten communicationInterpersonal skillsOperating related equipmentPhysical ability to carry out dutiesOrganizing workAnswering phonesQuantitative analysisPatient registrationTyping at 45 wpmRestocking suppliesRelease of informationRecord retrievalTaking messagesTransferring callsFaxing reportsCreating and maintaining patient recordsRecord assemblyAdmission and discharge clerical dutiesSwitchboard/public address communications system
Job description
Position Summary
Northern Health is looking for an experienced, highly efficient, and self-directed Switchboard/Health Records Clerk to support the Health Information department. In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, the Switchboard/ Health Records Clerk performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system. This position requires typing speed of 45 wpm, medical terminology, and relevant clerical experience Shift Rotation/Hours of work: Days, Evenings 07:00 to 15:00, 15:00 to 23:00, 06:30 to 14:30, Rotating Qualfications
Grade 12 and two (2) years recent related experience or an equivalent combination of education, training and experience. Skills and Abilities:
Ability to keyboard at 45 w.p.m.
Knowledge of medical terminology
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment. Where you will be working: Facility: Additional details about this facility’s programs and care environment can be found through Ksyen Regional Hospital Community: Information about living, working, and thriving in the area is available through Terrace More about Northern Health Northern Health covers nearly 600,000 square kilometers, delivering health services to more than two dozen communities and 55 First Nations communities across the region. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, person centered care in collaboration with communities and partner organizations throughout Northern BC. What Northern Health Has to Offer You! Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here’s what we provide:
Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
Benefits
Four weeks of vacation after one year of continuous service
Financial support for moving expenses for eligible positions
Employee referral program with attractive incentives
Employer-paid training and leadership development opportunities
Comprehensive benefits including extended health and dental
Municipal pension plan for part-time and full-time employees
Casual employees have option of paying for benefits
Access to outdoor activities and shortest commutes in BC
Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions
Four weeks of vacation after one year of continuous service.
Financial support for moving expenses for eligible positions.
Employee referral program with attractive incentives.
Employer-paid training and leadership development opportunities.
Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions. Important Application Information Please ensure you upload the following documents as part of your application:
Registration number (if you belong to a regulated profession).
Supporting documents for education and qualifications, such as:
Program certificates or diplomas.
High school, college, or university transcripts.
Cover letter and resume (recommended). International Applicants Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants
