Foxglove - Support Worker Indigenous Cultural Liaison Offline (Wed-Sun Days)

Closing Date

Midnight, July 8, 2026 Job: Indigenous Cultural Liaison Offline Support Worker, Foxglove Enhanced, Temporary until February 6, 2027, or return of incumbent, Part-Time, 0.9 FTE

Salary Range

$33.49- $35-31 (BCGEU, Grid 34) Hours: 67.5 bi-weekly Schedule: Week 1: Thursday & Friday: 8:00AM – 4:00PM, Saturday & Sunday: 7:30AM – 3:30PM, Week 2: Wednesday – Friday: 8:00AM – 4:00PM, Saturday & Sunday: 7:30AM – 3:30PM. At present, includes a 30-minute unpaid meal break. Work Site: 9810 Foxglove Drive, Surrey, BC Start Date: As soon as possible *Indigenous ancestry/identity is a bona fide occupational requirement for this position: Indigenous (First Nations, Native American, Metis, Inuit) staff only please. *Job requires employee to have a valid Class 5 Driver’s License (Learner’s and New Driver’s licenses are not sufficient) with a clear abstract to be able to drive for outreach visits using a MODO account OR your own vehicle. You will be reimbursed the difference between business and casual use insurance. *A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act. Program Summary Foxglove Enhanced Health Housing: The 39-unit Enhanced Health Housing floor will have dedicated medication management, psychosocial rehabilitation, support for minor medical issues and work in partnership with Fraser Health services such as Mental Health and Substance Use and Home Health. Other hospitality services such as meals and laundry, also there will be a part-time nurse on site twenty hours a week for tenants to access. This section of foxglove will also be staffed twenty-four hours a day over three separate shifts. Folks in this space will have access to indigenous cultural liaisons who will create programing connected to culture and build relationships with participants. There will be peer support specialist available seven days a week as well. The referral pathway for these twenty-three units will come from Fraser health.

Qualifications

Many forms of education and experience are valued, including volunteering, and lived experience of mental illness/addiction/homelessness. Minimum education and experience include: A Diploma in community social services or equivalent, Two years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services Or an equivalent combination of education, training and experience Current First Aid and CPR certification; Naloxone Certification Valid Class 5 Driver's License with access to a reliable vehicle Support Worker Key Skills and Abilities – for supporting people receiving our services Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the ICL and client in the service planning process. Ability to identify and work to increase client strengths, using of hope inducing strategies. Respond to problematic behaviour using an understanding of the behaviour's context and function. Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals. Knowledge of mental health diagnoses, medications, treatment, and support resources. Knowledge of the housing continuum, including supported housing systems and program models for special needs populations. Demonstrates understanding of oppression and marginalization as related to the impacts of colonization on Indigenous peoples. Ability to resolve crisis situations effectively and safely. Ability to work both independently and collaboratively as part of a team. Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations. Physical ability to perform the duties of the position. Indigenous Cultural Liaison Key Skills and Abilities – for supporting people receiving our services Experience navigating paths to client-centered/client-focused Indigenous work with tenants using culturally informed strategies. Knowledge of the holistic addictions model including stages of change and harm reduction, cultural pillars of healing and cultural forms of medicine, Indigenous led/informed case planning. Knowledge of the impacts of colonization on Indigenous persons, including residential schools, the 60’s scoop, child, and family welfare system. Knowledge of indigenous cultures, services, ways of holism and recovery. Fostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to holism. Transporting and accompanying participants to and from cultural ceremonies in community. Outreach duties may also include taking participants to appointments, recreation activities. Advocate and liaise with outside organizations on participants behalf. Constant learning of cultural protocols: understanding that the participants we serve come from different teachings then our own. Structure around programming and events. Databasing/ Logging all necessary information. Knowledge of the host nations that we are working on, how are we honoring the land and incorporating it into the work. Creating connections to elders and knowledge keepers in the community. Knowledge of community organizations specifically Indigenous run and all relevant resources. Ability to facilitate cultural programming on and off site. Knowledge of holistic approaches to health care vs western medicine. Understanding of protocols of Indigenous ceremonies, sweat lodge, pow-wow’s, workshops. Specific Job Duties Research/connect individual and group support for indigenous tenants regarding indigenous ways of understanding holism and recovery, indigenous services and resources, and indigenous culture to actively plan, arrange and seek out these relationships while on shift in coordination the program team and manager. Walk alongside Indigenous tenants as they connect with community and cultural events and build supports with the tenant such as Elders. Connect with supports available through the Indigenous Cultural Services Department, Indigenous Cultural Liaison Manager and ICL Community Building Groups at RainCity. Collaborate with additional ICL supports in the site around planning and running the programming. Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants. Advocate for tenants as needed. Assists to build connection to the greater community to promote healing and wellness beyond RCH building to foster connection circle of care and support. Orientate new tenants to the role of the ICL and familiarize them with cultural services. Perform related work as assigned. Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

Diversity RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived experience, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity and support for people with differing abilities In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to hr.inbox@raincityhousing.org.

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Please email dfrecruitingsupport@raincityhousing.org for assistance.

Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application? Connect with our partners for assistance: ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/ WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/ We are a Union RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.