Quick overview

Provide peer-based support and outreach to underserved individuals experiencing homelessness, addiction, and mental health challenges. Focus on reducing barriers to care, strengthening life skills, and navigating health and social services through the HART Hub Model.

Requirements summary

Requires experience as a Peer Support Worker and knowledge of street health issues such as substance use and homelessness. Candidates must possess strong interpersonal skills and the ability to work flexible shifts, including evenings and weekends.

Written CommunicationCollaborationCase ManagementComputer SkillsAdvocacyRecord KeepingOutreachPeer SupportCultural CompetencyInterpersonal CommunicationTrauma-Informed CareGroup FacilitationSystem NavigationMental Health SupportCrisis De-escalationAddiction Recovery Support

Job description

Job Description

Title

Community
Support
Worker
Reports to:
Coordinator, addiction and mental health services
Salary: $19.27 - $22.68 per hour
Location: Kingston

Position Summary

The primary focus of this position is to engage individuals who are often underserved or hard to reach, helping to reduce barriers to care and improve equitable access to services. This role also integrates lived experience into program development and service delivery, strengthening trust, relevance, and connection with the communities served. As part of a multidisciplinary team the Community Support Worker will provide peer-based support to navigate services, reduce barriers to care, strengthen coping and life skills, and increase connection to health, social, cultural, and community supports. This position will provide tailored care to the needs of individuals who are experiencing homelessness, addiction and mental health designed to support stability and long-term recovery through the HART Hub Model. Services may be provided in clinics, community, outreach, and shelters, with Street Health Centre (SHC), and in collaboration with AMHS-KFLA Homelessness Addiction and Recovery Treatment (HART) Hub.

Key Responsibilities Program support Build respectful, supportive, and therapeutic relationships with individuals accessing HART Hub services.
Contribute to the development of an inclusive, welcoming, and culturally responsive environment for clients and community members.
Use lived experience with mental health, substance use, homelessness, or recovery to provide peer mentorship, and encouragement, to individuals accessing services.
Support engagement in prevention, treatment, recovery, and wellness services through a trauma-informed, and culturally safe, approach Provide outreach, peer support and health education related to health, substance use and recovery in collaboration with interdisciplinary team members including providers, educators, outreach workers, practical assistance workers and community partners.
Co- facilitate groups and drop-in programs to support client stability, connection and recovery Support community awareness and stigma reduction initiatives Provide one-on-one support, advocacy, system navigation and accompaniment to appointments within role scope and program guidelines.

Strong verbal and interpersonal skills with the ability to build rapport and trust. Open, and non-judgmental approach, with a willingness to learn, and demonstrate de-escalation skills Strong knowledge of local mental health and addiction services Demonstrated ability to take initiative and work independently while contributing effectively within a collaborative, team-based environment alongside the Program Coordinator, HART Hub, SHC staff, peers, and community partners. Punctual and reliable team player Demonstrates strengths in written communication and basic computer skills Other Requirements Ability to work daytime, evening and/or weekend shifts Current and satisfactory Criminal and Vulnerable Persons Check French, or other second language is an asset As a registered professional, to abide by and be accountable to the ethics and standards set out by the relevant regulatory body of the profession. All KCHC staff have a duty to understand and follow KCHC policies, uphold high ethical and professional standards, and maintain confidentiality and privacy, using tact and good judgment in all dealings with other staff and clients. At Kingston Community Health Centres (KCHC), we understand that the work of Equity, Diversity, Inclusion, Indigeneity, and Accessibility (EDIIA) is ongoing. We are dedicated to being accountable, transparent, and responsive to the holistic needs of the communities we serve. We will continue to listen, learn, and take meaningful action to ensure that our policies, practices, and services create an environment where everyone, regardless of their identity or circumstances, can thrive. We actively encourage individuals from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, persons with disabilities, and those who identify as members of the 2SLGBTQI+ communities, to apply to KCHC. Our commitment to EDIIA is a living practice, one that evolves as we grow and learn together. We pledge to contribute to building a system that is equitable, diverse, inclusive, accessible, and welcoming for all. KCHC is an equal opportunity employer, respecting and embracing the needs and diversity of our employees. If you require accommodation to fully participate in the hiring process, please notify Human Resources. Kingston Community Health Centres, 263 Weller Ave. Kingston ON, K7K 2V4 www.KCHC.ca

CTS EOI- Community Support Worker

Quick overview

Requirements summary

Job description

Job Description

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Position Summary

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