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Job detail
Program Assistant, CDC Lab Management - BC Centre for Disease Control
Respond to verbal and written communication and liaise internally/externally to share information, clarify details, and ensure follow-up on emergent issues.
Triage visitors, telephone calls, correspondence, and incoming materials by screening and prioritizing for immediate attention; distribute and direct as appropriate; take and relay messages.
Prepare and update documents including reports, correspondence, presentation materials, spreadsheets, and website materials with accurate formatting for confidential/sensitive content.
Enter and collect data and compile statistical information and reports.
Maintain and update meeting schedules; coordinate meetings with agendas, notifications, background materials, and facilitation; arrange logistics including catering, travel, and accommodation.
Attend and act as a recorder for confidential meetings; follow up on action items and in-services.
Authorize expense reimbursements and invoices up to a predetermined limit; track expenditures; complete purchase requisitions/online purchasing; ensure invoices are authorized and submitted for payment.
Ensure supplies and support materials are available and equipment is in working order.
Coordinate and standardize implementation of technology within the program.
Complete and submit eForms for designated leaders; process timekeeping for assigned staff; liaise with Finance, Payroll, and Human Resources as necessary.
Initiate follow-up processes, resolve day-to-day problems, evaluate operating procedures, and advise management as necessary.
Provide assistance on projects by collecting data and evaluating available sources.
Participate in team meetings and contribute input to policies, processes, quality improvement activities, and strategy development
Requirements summary
Grade 12 plus graduation from a formal secretarial program.
Three (3) years recent related experience.
Ability to type 60 words per minute.
Intermediate proficiency with Microsoft Office (word processing, spreadsheets, presentations).
Program Assistant, CDC Lab Management - BC Centre for Disease Control
Demonstrated organizational, prioritization, and time-management skills; ability to work under time pressures and meet deadlines.
Demonstrated ability to communicate effectively verbally and in writing and to respond professionally.
Demonstrated ability to record and transcribe minutes of meetings.
Commitment to Indigenous Cultural Safety and Humility, anti-racism education/training, and eliminating Indigenous-specific racism and discrimination impacting equity-deserving groups.
Knowledge of legislative obligations and provincial commitments in BC contexts (e.g., TRC Calls to Action, In Plain Sight, BC Declaration on the Rights of Indigenous Peoples Act, UNDRIP, Remembering Keegan, BC Human Rights Code, Anti-Racism Data Act)
Grade 12Graduation from a formal secretarial programVerbal and written communicationIndependent and collaborative workOrganizational skills and prioritizationAnti-racism and Indigenous Cultural Safety and Humility commitmentTriage of visitors, calls, correspondence, and incoming materialsDocument preparation and updates (reports, correspondence, presentations, spreadsheets, website materials)Data entry and statistical reportingMeeting coordination and facilitationMinute taking and recording for confidential meetingsExpense reimbursement authorizationInvoice processing and expenditure trackingPurchase requisitions/online purchasingTechnology coordination and standardizationeForms processingTimekeeping processingMicrosoft Office (word processing, spreadsheets, presentations) at intermediate levelAbility to work under time pressures and meet deadlinesTyping 60 words per minuteUnderstanding of legislative obligations and provincial commitments (TRC, UNDRIP, BC declarations)
Job description
Program Assistant, CDC Lab Management BC Centre for Disease Control Vancouver, BC What you’ll do
Respond to verbal and written communication and liaises internally and externally to respond to, share information, clarify details, and ensure follow-up by relevant personnel on emergent issues. Discuss inquiries for information with a variety of internal and external contacts in order to obtain and disclose information. Effectively triages visitors, telephone calls, correspondence and incoming materials by screening and prioritizing for immediate attention, distributing as appropriate, taking and relaying messages, and directing visitors.
Prepare and update various documents such as reports, correspondence, presentation materials, spreadsheets, and website materials in an accurate and timely manner including material that is confidential or sensitive in nature. Utilize a variety of software applications to ensure professional standards are maintained, relevant and current data is used and end product is appropriately and professionally formatted. Enter and collect data, and compiles relevant statistical information and reports.
Maintain a consistently updated and accurate meeting schedule for the program/department as required. Coordinates meetings ensuring well-defined and timely agendas, identification of and notification to interested parties, compilation of background information and supporting materials and preparation of packages/summary documents and meeting facilitation. Coordinate administrative meeting logistics and makes catering, travel and accommodation arrangements. Attend and act as a recorder for confidential meetings such as management meetings and follows-up on action items and in-services as required.
Authorizes expense reimbursements and invoices up to a pre-determined limit, and utilizes an expenditure tracking system to ensure expenditures and invoices are authorized and processed in a timely and accurate manner. Complete purchase requisitions/online purchasing and forwards for processing, and ensures invoices are authorized for payment and submitted for payment. Ensure appropriate supplies and support materials are available and equipment is in working order. Coordinate and standardize the implementation of technology (new and existing) within the program.
Complete and submit eForms for designated Leaders; process timekeeping for assigned staff; and liaise with Finance, Payroll and Human Resources as necessary.
Initiate follow-up processes with staff and others. Resolves day-to-day problems as required, evaluates operating procedures, and advises management as necessary. Provide assistance on projects by collecting data requiring the evaluation and determination of available sources. Actively participate in team meetings and provides input to new policies, processes, quality improvement activities, and the development of strategies. What you bring
Qualifications
A level of education, training and experience equivalent to Grade 12 plus graduation from a formal secretarial program plus three (3) years recent related experience.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BCW contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system. Core Competencies
Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.). Skills & Knowledge
Ability to type 60 words per minute.
Demonstrated ability to work both independently and collaboratively, resolve administrative issues/problems, prioritize workload, and to be flexible to meet and adapt to changes in organizational priorities.
Location
655
West 12th
Avenue,
Vancouver
BC,
V5Z 4R4
Hours of
Work: Monday – Friday; 0800-1600/0830-1630 Requisition # 200182E What we do The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC. BCCDC is part of the Provincial Health Services Authority (PHSA). PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.
Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. PHSA and BCCDC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Learn more about
PHSA and our programs: jobs.phsa.ca/programs-and-services PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for
Justice (2019), the
Benefits
Municipal pension plan
Comprehensive benefits package
WorkPerks discount program
Psychological health & safety programs
Holistic wellness resources
Annual statutory holidays (13)
Generous vacation entitlement and accrual
Professional development opportunities (2,000+ in-house courses)
Demonstrated ability to use Microsoft Office applications, including word processing, spreadsheet and presentation software, at an intermediate level.
Demonstrated organizational skills and ability to prioritize workload and work under time pressures to meet deadlines.
Demonstrated ability to communicate effectively both verbally and in writing, including the ability to respond professionally, courteously, and in a clear manner.
Demonstrated interpersonal and time management skills.
Demonstrated ability to record and transcribe minutes of meetings
Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach. What we bring Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more. Job Type: Regular, Full-Time Salary: $49,445 - $64,897 per year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Declaration
Act
Action
Plan and
Remembering
Keegan: A First Nations Case Study.
Attention current employees of
PHSA: You must apply via your internal profile at http://internaljobs.phsa.ca. The internal job posting expires on June 19, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password.
Our business hours are
Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days. If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.
More openings at Provincial Health Services Authority (PHSA)