Provide empathetic support and outreach to individuals experiencing chronic homelessness in encampments to help them achieve long-term housing stability. Responsibilities include conducting sweeps, performing housing assessments, and collaborating with partner agencies while transporting clients in agency vehicles.
Requirements summary
Requires a diploma or degree in Social Sciences or a related field and a Class 5 driver's license with a clear 5-year abstract. Candidates must have experience in crisis counseling or outreach for vulnerable populations and be physically able to work in all weather conditions.
Job Type: Part-Time (Sat to Sun, 8-4pm), Term Assignment until Nov 30, 2026
Pay
$24.95 per hour
About the Role
The Encampment Team is a mobile response unit of Alpha House Society, serving individuals and couples who are rough sleeping and not regularly accessing shelter services. The primary goal is to support clients with chronic homelessness toward long-term housing stability. The role involves extensive driving and working outdoors in various conditions. Your responsibilities would include:
Providing respectful, non-judgmental, empathetic support to clients
Conduct sweeps and engage with clients in encampments and hidden areas
Use sound judgment to assist clients, especially in harsh conditions
Advocate for clients and collaborate with partner agencies
Drive agency vans and transport clients when needed
Respond to crises and distress situations on-site
Complete housing assessments (e.g., NSQs)
Maintain ethical, professional conduct with all stakeholders
Provide client-centered support services tailored to individual needs
Represent Alpha House positively with the public and partners
Facilitate educational sessions and liaise with community partners
Collaborate as part of a supportive team and assist with onboarding new staff
Follow Alpha House policies, procedures, and legal standards including confidentiality
About You
We are looking for a compassionate, motivated individual with strong case management skills and a deep understanding of housing systems, recovery models, and support for vulnerable populations. The ideal candidate would have the following:
2-year diploma or degree in Social Sciences, Health Sciences, Social Work, or related (in progress may be considered)
A Class 5 Non GDL driver license, three years of driving experience, and a clear 5 year Driver's Abstract
Experience with crisis counseling, case management and/or outreach for vulnerable populations
Knowledge of addictions, harm reduction, trauma-informed care, and mental health
Benefits
Medical Benefits
Training Opportunities
Personal Development
Strong interpersonal, crisis management, and advocacy skills
Proficient in written and oral English communication
Knowledge of community development resources
Awareness of the Protection of Persons in Care Act
Compassionate and adaptable attitude
Comfortable driving agency vehicles and ability to obtain Class 4 within 60 days (Alpha House will pay for test and medical passed)
Physically able to assist clients and navigate rough terrain in all weather
Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position
Ability to wear steel toed footwear
Able to complete FOIP & “It’s your Move” training, or equivalent Patient Lift training
About Alpha House
Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.
Benefits
of working at Alpha House
Meaningful work supporting vulnerable populations
Medical Benefits after six months of continuous work
Personal Development and training opportunities
If this role sounds like something you are interested in, we urge you to apply!
