Overview
Perform data entry and general word processing duties, including inputting client information into computerized systems and maintaining registers. Assign file numbers, update manuals, and prepare medical, legal, and other reports, charts, tables, letters, presentation material, and newsletters from rough draft and general instruction/recording devices. Prepare and distribute minutes of meetings and distribute documents and files as requested. Gather and compile client information statistics and other required information. Perform record management duties including setting up and maintaining filing systems, indexing files, and conducting file searches. Reply to routine correspondence and formulate replies to others. Operate a multi-line switchboard and perform reception duties (direct calls, receive/relay messages, receive/direct visitors). Answer general inquiries by telephone and in person and provide direction/general information about programs and policies. Receive, sort, and distribute incoming/outgoing mail, faxes, internal correspondence, and courier documents; sign for packages and shipments. Assist with client intake: obtain information, complete admission documentation, liaise to obtain additional client information, and summarize information for physicians and health care providers. Schedule and confirm clients for services, send appointment reminders, and establish/maintain clinic flow. Receive, record, check, and balance financial transactions, including receiving payments and issuing receipts
