Thunder Bay, OntarioUnorganized Thunder Bay District, Ontario
Quick overview
The Case Manager implements the case management system for adults, ensuring proper clinical documentation and the delivery of integrated services from intake to discharge. They provide assessment and counselling, focusing on high-risk clients and bridging services between hospitals and community programs.
Requirements summary
Requires a degree in Social Work (HBSW minimum, MSW preferred) and at least three years of adult case management experience. Candidates must have a valid driver's license, vehicle, First Aid/CPR certification, and a clear Vulnerable Sector Search.
bachelor degreepostgraduate degreeCase ManagementPatient AdvocacyAssessmentCrisis InterventionClinical DocumentationCounsellingMental Health SupportMultidisciplinary CollaborationIntegrated Service DeliveryAnishinabek LanguageInter-agency LiaisonAnishinabek Culture Knowledge
Job description
Why should YOU choose Dilico?
Optional Flexible schedule to support work-life balance
OMERS Pension plan available to all employees
Competitive salaries
Paid time off at Christmas above paid vacation time
EFAP available to all employees and their families
A chance to make a difference in the community
Positions Available: 1 – Contract Position (18 month)
Position Location: Thunder Bay & Whitesand First Nation, ON
Closing Date: June 23, 2026
Competition #: 1535
Position Overview
Under the direction of the District Mental Health and Addictions Services Manager, the In-City Adult Mental Health Case Manager is responsible for the continuous implementation of the case management system.
This includes ensuring regular, appropriate documentation on all clinical files; regular conferencing/reviews of relevant cases; evaluating system effectiveness and recommending necessary changes; ensuring the current development, treatment, and psycho-social needs of adults in care are met by participating in the provision of assessment and counselling.
Priority is given to clients who may be high risk and have complex needs that are multidisciplinary in nature, i.e. clients who are at risk of being hospitalized.
Liaison and bridging of mental health and addictions services between the in-patient hospitals based programs, residential services and the services in the community are a priority.
The primary responsibility is to ensure the provision of case management and counselling services for adults that is consistent with the philosophy, policies and standards established by Dilico Anishinabek Family Care.
The In-City/Whitesand Adult Mental Health Case Manager will be responsible for the implementation of integrated services delivery from the point of intake to discharge for all assigned adults receiving services.
Qualifications
A minimum requirement of a HBSW or related degree complemented by significant experience and demonstrated skill in related work will be considered. A MSW is preferred
Benefits
Competitive salaries
Flexible schedule
Employee and Family Assistance Program (EFAP)
Paid time off at Christmas
Omers Pension plan
extensive experience, training and knowledge of Anishinabek culture and language;
a minimum three (3) years case management experience with adults;
experience in developing and maintaining respectful, cooperative working relationships with Anishinabek people and service workers.
candidates without the specific education qualifications and where the position does not require certified qualification to practice, but who possess an appropriate combination of experience and other academic qualifications will also be considered.
satisfactory Criminal Records Search; including a Vulnerable Sector Search;
a valid Standard First Aid/CPR Certificate;
work flexible hours according to the needs of clients;
may have some travel to the First Nations communities in and around the District of Thunder Bay;
work in the homes and locations familiar to families;
possess a valid Class “G” Driver’s License and have access to a personal vehicle; carry satisfactory liability insurance.
