support residents of supportive housing. coordinate care plans. collaborate with service providers. guide staff in person-centered services. contribute to housing stability, wellness, and community connection. ensure access to supports and personal goals
Requirements summary
Diploma in Social Services. minimum 2 years supporting vulnerable populations. knowledge of case management, trauma-informed practice, Residential Tenancy Act. conflict resolution, mediation, counselling skills. support residents in skill development and goal attainment. collaborate with staff, clients, families, community partners. strong organizational, communication, problem-solving skills. computer literacy and experience with client care systems. valid driver’s license and reliable vehicle. Vulnerable Sector and/or Criminal Record Check
Lift Community Services focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. At Lift, we believe a thriving, sustainable community comes from a collaborative, equitable, future-focused approach. Our programs and services include employment services, supportive housing and homeless outreach, literacy programs and outreach, immigrant services, adult and family on-demand support. We also provide community leadership and development in overdose response planning, poverty reduction planning, and other projects that develop a more connected and resilient community. The Position The Client Care Worker supports residents of supportive housing by coordinating care plans, collaborating with service providers, and guiding staff in delivering person-centered services. The role contributes to housing stability, wellness, and community connection by ensuring that residents have access to individualized supports, consistent follow-up, and opportunities to work toward personal goals. Overview
Available Positions: 1 •
Job Status
Part-time
Job title: Client Care Worker
Hours of Work: 35 hours, 10am-5:30pm, Wednesday - Sunday
Work site: Blackberry Creek, Supportive Housing •
Date Posted
June 2, 2026
Close Date: June 18, 2026
Hourly wage: $33.49 - $35.31 per hour
Reports to: Housing Services Manager
Qualifications
Diploma, preferably in Social Services.
Minimum of 2 years’ experience supporting vulnerable populations with complex mental health and substance use needs.
Knowledge of case management, trauma-informed practice, and the Residential Tenancy Act.
Skills in conflict resolution, mediation, and counselling.
Ability to support residents in skill development and goal attainment.
Ability to collaborate with staff, clients, families, and community partners.
Strong organizational, communication, and problem-solving skills
Computer literacy and experience with client care information systems.
Valid driver’s license and reliable vehicle.
Vulnerable Sector and/or Criminal Record Check required. Skills
Strong case management and client support skills, including goal setting, care planning, and service coordination
Ability to build trusting relationships and support residents in achieving housing stability and independence
Knowledge of community resources, housing supports, and referral processes
Experience supporting daily living skills, tenancy success, and basic financial management
Ability to recognize health, safety, and wellness concerns and communicate effectively with clinical and support teams
Knowledge of Trauma-Informed Practice, Harm Reduction, Housing First, Motivational Interviewing, and person-centered approaches
Ability to provide culturally safe and inclusive services to diverse populations, including Indigenous residents
Strong crisis intervention, de-escalation, and problem-solving skills
Excellent documentation, record-keeping, and case management skills
Strong communication and collaboration skills within multidisciplinary teams
Ability to work independently, manage competing priorities, and participate in an on-call rotation Working Condition and Physical Requirements
Based in Lift’s Supportive Housing Client Care Office.
Standard schedule of up to 35 hours per week and on-call rotation as needed.
May involve transporting program supplies or resident belongings.
Must be able to navigate stairs and perform light physical duties related to program support. We appreciate all applications, however, only those selected for an interview will be contacted. We live and work on the homelands and territories of the Tla’amin People. We honour the land, the Tla’amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.
