Provides non-clinical support to participants at the iOAT Clinic.
Assists with daily routines.
Offers harm reduction information.
Fosters a safe and welcoming environment.
Follows pre-established plans created by the clinical lead.
Ensures access to services and resources in a respectful, trauma-informed, and culturally safe manner
Requirements summary
High school completion required.
Familiarity with mental health, addiction services, and community resources.
Experience in social services, community health, harm reduction, or a related field.
Understanding of trauma-informed, harm reduction, and culturally safe practices.
Ability to de-escalate conflict in a non-violent manner.
Awareness of local “street culture”.
Criminal Record and Vulnerable Sector Check clearance
High school completionExperience supporting clients in a harm reduction, community, or clinical settingKnowledge of overdose response, naloxone administration, and emergency protocolsAbility to provide client support during medication administration and basic first aidUnderstanding of community resources (food, shelter, healthcare) and referral processesStrong communication and de-escalation skills to support a safe, inclusive environmentAbility to monitor client flow and maintain safety within a service settingExperience with harm reduction practices, including safer use education and drug checkingStrong teamwork skills within a multidisciplinary environmentAbility to complete documentation, data collection, and handovers accuratelyKnowledge of infection control, cleaning, and safe disposal practicesStrong organizational skills, including inventory support and basic administrative tasks
Job description
Lift Community Services focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it.
Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart.
At Lift, we believe a thriving, sustainable community comes from a collaborative, equitable, future-focused approach.
Our programs and services include employment services, supportive housing and homeless outreach, literacy programs and outreach, immigrant services, adult and family on-demand support.
We also provide community leadership and development in overdose response planning, poverty reduction planning, and other projects that develop a more connected and resilient community.
The Position The Support Worker provides non-clinical support to participants at the iOAT Clinic by assisting with daily routines, offering harm reduction information, and fostering a safe and welcoming environment.
The role contributes to participant well-being by following pre-established plans created by the clinical lead to ensure access to services and resources in a respectful, trauma-informed, and culturally safe manner.
Overview •
Job Status
Temporary (6-months)
Job title: Support Worker - iOAT
Hours of Work: 35 hours per week, 9am-4:30pm, rotating schedule
Work site: New Roots Clinic •
Date Posted
June 2, 2026
Close Date: June 18, 2026
Hourly wage: $29.76 – $31.64 per hour
Reports to: Community Health Services Manager
Qualifications
High school completion required.
Familiarity with mental health, addiction services, and community resources.
Experience in social services, community health, harm reduction, or a related field.
Understanding of trauma-informed, harm reduction, and culturally safe practices.
Ability to de-escalate conflict in a non-violent manner.
Awareness of local “street culture.”
Criminal Record and Vulnerable Sector Check clearance. Skills
Experience supporting clients in a harm reduction, community, or clinical setting
Knowledge of overdose response, naloxone administration, and emergency protocols
Ability to provide client support during medication administration and basic first aid
Understanding of community resources (food, shelter, healthcare) and referral processes
Strong communication and de-escalation skills to support a safe, inclusive environment
Ability to monitor client flow and maintain safety within a service setting
Experience with harm reduction practices, including safer use education and drug checking
Strong teamwork skills within a multidisciplinary environment
Ability to complete documentation, data collection, and handovers accurately
Knowledge of infection control, cleaning, and safe disposal practices
Strong organizational skills, including inventory support and basic administrative tasks We appreciate all applications, however, only those selected for an interview will be contacted. We live and work on the homelands and territories of the Tla’amin People. We honour the land, the Tla’amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.
