Providing front-line, direct support to shelter clients. Assisting with daily living activities. Responding to immediate needs. Promoting safety, dignity, and inclusion. Supporting harm-reduction practices. Communicating safety concerns in accordance with policies and procedures
Requirements summary
High school completion required. 1 Year Employment Experience. Knowledge of the Housing First model and harm reduction practices. Familiarity with mental health, addiction services, and community resources. Successful Vulnerable Sector Check and/or Criminal Record Check required
High school completionBasic understanding of street cultureReliable, responsive, and supportive team memberAbility to handle sensitive information and maintain client confidentialityDemonstrates professional boundariesAbility to remain alert and perform tasks in a demanding environmentAbility to remain calm and responsive during crisis incident responseContributes to a culturally safe environmentKnowledge of the Housing First model and harm reduction practicesFamiliarity with mental health, addiction services, and community resourcesExcellent communication and active listening skillsConcise and ethical documenting skillsUnderstanding of emergency response protocol
Job description
Lift Community Services focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. At Lift, we believe a thriving, sustainable community comes from a collaborative, equitable, future-focused approach. Our programs and services include employment services, supportive housing and homeless outreach, literacy programs and outreach, immigrant services, adult and family on-demand support. We also provide community leadership and development in overdose response planning, poverty reduction planning, and other projects that develop a more connected and resilient community. The Position The Support Worker provides front-line, direct support to shelter clients by assisting with daily living activities, responding to immediate needs, and promoting safety, dignity, and inclusion. Working collaboratively with Lift staff, the role contributes to a respectful, team-based environment by sharing information, supporting harm-reduction practices, and communicating safety concerns in accordance with established policies and procedures. Overview
Available Positions: 1 •
Job Status
Full-time
Job title: Support Worker - Shelter
Hours of Work: 8am-8pm and 8pm-8am (12 hour shifts)
Work site: Driftwood Shelter (Barnet St) •
Date Posted
June 2, 2026
Close Date: June 16, 2026
Hourly wage: $29.76 - $31.64 per hour
plus applicable shift premium
Reports to: Housing Services Manager
Qualifications
High school completion required - 1 Year Employment Experience
Knowledge of the Housing First model and harm reduction practices
Familiarity with mental health, addiction services, and community resources
Successful Vulnerable Sector Check and/or Criminal Record Check required Skills
Basic understanding of street culture
Reliable, responsive, and supportive team member
Demonstrates excellent communication and active listening skills
Demonstrates concise and ethical documenting skills
Ability to handle sensitive information and maintain client confidentiality
Demonstrates professional boundaries
Demonstrates understanding of emergency response protocol
Ability to remain alert and perform tasks in a demanding environment
Ability to remain calm and responsive during crisis incident response
Contributes to a culturally safe environment Working Condition and Physical Requirements - 12-hour night shifts in a temporary shelter environment
Attends to medical emergencies including overdoses, injuries, and mental health crises
Navigates stairs and uses cleaning products and equipment
Safely lifts up to 50lbs
Collaborates as part of a team with high expectations for accountability, inclusivity, and respect We appreciate all applications, however, only those selected for an interview will be contacted. We live and work on the homelands and territories of the Tla’amin People. We honour the land, the Tla’amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.
