Case Manager – Community Treatment Order, East

Canadian Mental Health Association Toronto Branch·Toronto, Ontario

CA$54,943 - CA$60,203/yrFull Time On Site 2-5 yrsPosted 14 hours ago

Practice for this role

Case Manager – Community Treatment Order, East · CA$54,943 - CA$60,203/yr

How this role compares

Computed from live listings

-20% vs. median posted salary for behavioral health roles in Toronto, Ontario (CA$68,840, n=128)

139 similar openings in the Toronto area · median CA$68,560

CA$21,764 · p10p90 · CA$250,000

this role: CA$54,943median CA$68,840

Shaded band: the middle 50% of 128 posted behavioral health roles in Toronto, Ontario salarys. This role sits in the 24th percentile.

About the role

Pay for this role is about 20% below the Toronto, Ontario median for behavioral health roles.

The Case Manager will develop and implement individualized service plans while supporting clients in meeting the obligations of their Community Treatment Orders. They will also conduct assessments, provide supportive counseling, and advocate for clients while maintaining collaborative relationships with community partners.

Case manager – community treatment order program, east (Full time contract - 12 months)

The Role and Opportunity

The Canadian Mental Health Association (CMHA) – Toronto is looking for a Case Manager for the Community Treatment Order (CTO) Program, East Team. This intensive case management program supports individuals with severe mental illness who have been issued a CTO. Grounded in psychosocial rehabilitation principles, the program emphasizes recovery through consumer participation and collaboration. Services are provided to individuals aged sixteen and older who require support to remain in the community.

Salary: $54,943 – $60,203 + 4% vacation

Hours of Work: 35 per week

Location

1200 Markham Rd., Suite 500, and in the community

About CMHA Toronto

CMHA Toronto [https://cmhato.org/] is the city’s leading community mental health agency.

We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope.

At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness.

By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more.

Our goal?

Help everyone thrive in the community.

Responsibilities

Reporting to the Program Manager, the Case Manager will

Work with the client, CTO Coordinator, treatment team, Substitute Decision Maker (if applicable), and other stakeholders to develop and implement individualized service plans.

Support clients in meeting the obligations of their CTO and in accessing appropriate services and resources.

Conduct assessments, provide supportive counseling, skills teaching, and psychoeducation on illness, medications, and symptom management.

Build and maintain collaborative, respectful relationships with clients and their support systems.

Requirements

Candidates must possess an undergraduate degree or diploma in social services or a related field and at least three years of experience in direct service delivery to adults with serious psychiatric disabilities. A valid Ontario Driver’s License and access to a vehicle are also required.

bachelor degree
Advocacy
Assessment
Psychoeducation
Decision-making
Analytical skills
Case management
Trauma-informed care
Crisis intervention
Psychosocial rehabilitation
Crisis prevention
Symptom management
Addictions counseling
Strength-based approach
Recovery-oriented practice
Individualized service planning

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 2-5 yrs
Salary: CA$54,943 - CA$60,203/yr
Location: Toronto, Ontario
Posted: Aug 31, 2026
Application: Employer website

Behavioral health roles remain in steady demand

In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.