Registration Clerk

Island Health·Courtenay, British Columbia

CA$29 - CA$29/hrCasual 2-5 yrsPosted 1 hour ago

Registration Clerk · CA$29 - CA$29/hr

About the role

Pay for this role is about 31% below the British Columbia median for administration roles.

Perform registration and scheduling duties for in-person, remote, and virtual clients. Provide a positive and culturally safe client experience. Use specialized software applications and office equipment. Follow established procedures and support patient and staff safety

Close Date Location Comox Valley Hospital (CVH) - Courtenay, BC V9N 0B9 CA (Primary) Work Area (FBA Only) Registration Multi-Site No Travel Requirement No travel required Shift Start Time/End Time 05:45-13:45, 07:00-19:00, 07:45-15:45, 08:00-16:00, 09:00-17:00, 10:00-22:00, 19:00-07:00 Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $28.74 - $28.74 Paid FTE N/A Worked BI-WEEKLY HOURS N/A Planned Start Date Sep. 14 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Coordinator or designate, the Registration Clerk performs a variety of duties related to the registration and scheduling, including in person, remote, and virtual clients, according to established procedures. Provides positive and culturally safe client experience, while utilizing specialized software applications and office equipment.

Qualifications

Education, Training And Experience Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience. Skills And Abilities
Knowledge of medical terminology.
Ability to keyboard at 45 wpm.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to operate related office equipment.
Physical ability to carry out the duties of the position.
Ability to organize work. Link to Full Job Description https://jd.viha.ca/JD4611.pdf Additional information for applicants Additional Clauses Requisition CA Facilities Subsector Affiliation/Union HEU

Requirements

Grade 12 and two years of recent related experience, or an equivalent combination of education, training, and experience. Requires knowledge of medical terminology, keyboarding at 45 words per minute, effective communication, interpersonal skills, office equipment operation, physical ability to perform the duties, and organizational ability.

Grade 12
Organization
Medical terminology
Client service
Office equipment operation
Verbal and written communication
Registration and scheduling
Keyboarding at 45 words per minute
Specialized software applications

Posting details

Employment type: Casual
Experience: 2-5 yrs
Salary: CA$29 - CA$29/hr
Location: Courtenay, British Columbia
Posted: Aug 29, 2026
Application: Employer website