Canadian Mental Health Association·Bracebridge, Ontario
The Case Manager provides intensive case management, psychosocial rehabilitation, and crisis intervention for individuals with serious mental illness. They are responsible for assessing, planning, and coordinating treatment services under the clinical supervision of the team leader.
Internal/External posting open until september 4, 2026 at 4pm
Case manager – coast (Contract) (59-26) community outreach and support team
Contract until March 2027 Hours of Work: 35 hours per week Base office: Bracebridge Competition #: 59-26 Purpose of the Position: The Community Outreach and Support Team (COAST) provides intensive case management and assertive community treatment for people with serious mental illness.The Case Manager with the COAST team is responsible for carrying out case management, psychosocial rehabilitation, crisis intervention and treatment for individuals living with mental illness. This team member has clinical skills and experiences to assess, plan, develop, coordinate, and provide treatment, rehabilitation, and support services with clients with severe and persistent mental illness under the clinical supervision of the team leader. Requirements of the Position: Bachelor’s degree in a human service/health science discipline relevant to the position. Equivalency may be considered for a combination of educational experiences. Examples of equivalency include; Mental Health related diploma with relevant work experience PLUS registration with a regulated health professional college One year of experience working with persons diagnosed with mental illness and/or developmental disability and/or substance use issues preferred, plus experience in providing one or more of the following; supportive counselling case management crisis intervention Be able to manage internal and external relationships, possess and demonstrate empathy and compassion, to be aware of emotional intelligence, conflict resolution, and the understanding of the feelings, ideas and beliefs of others. Familiarity with the Residential Tenancy Act. Indigenous Cultural Awareness and Education is a requirement Bilingual in French is an asset. Ability to communicate effectively, both oral and in writing. Tolerance of and ability to handle a heavy workload and competing demands and high risk situations. Ability to use and learn new technology (computers, software programs, phones, printer/scanners, alarm/security systems etc.). May be required to transport staff and/or clients of the Agency and therefore you are to hold a valid Ontario G or G2 driver’s license, have a reliable means of transportation and appropriate insurance for work purposes on your vehicle with a minimum of $1,000,000 in liability coverage. Willingness to workdays/evenings (including weekends and statutory holidays) Salary scale: $29.85 to $39.09 per hour commensurate with qualifications and experience
Optional enrolment in a Registered Retirement plan with HOOPP where contributions start on date of hire.
00pm by quoting competition 59-26 to:
The Hiring Committee Canadian Mental Health Association, Muskoka-Parry Sound Branch 173-202 Manitoba Street Bracebridge, Ontario P1L 1S3 Telephone (705) 645-2262, Online: CMHA MPS Careers Canadian Mental Health Association Muskoka – Parry Sound (CMHAMPS) is an equal opportunity employer, and we value the importance of diversity, dignity and worth of every individual in the workplace.
Qualified consumers/survivors and/or family members are encouraged to apply We retain all applications submitted for one year after the closing date of this posting for consideration in any future postings.
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A bachelor’s degree in a human service or health science discipline is required, with equivalencies considered for relevant diplomas and experience. Candidates must have at least one year of experience working with mental illness, developmental disabilities, or substance use issues.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
