LOFT Community Services·Toronto, Ontario
The Personal Support Worker provides compassionate physical and mental health support, including medication management and assistance with activities of daily living. They also maintain program safety, document care records, and collaborate with an interdisciplinary team to ensure client well-being.
September 3, 2026 Location: Toronto, ON - Specialized Assisted Living - Sherbourne Compensation: $53,776 - $55,109 Annually Prorated Work Hours: 24hours / week Contract Duration: 9-Month Contract Work Type: Onsite Job ID: 10972265 Existing or New Position: New Program Summary: The Specialized Assisted Living - Sherbourne & Respite program delivers individualized support services to people through 8 high-support, permanent residential units in addition to 3 units allocated to the Respite Program. These units alleviate pressure on other healthcare services by offering support for people to transition from hospital settings to the community. Clients accessing both programs may have complex mental health and substance use challenges. The Respite Program offers temporary relief for caregivers or individuals who need intensive support. These short-term, goal-oriented stays provide a consistent space for respite clients to focus on their recovery, which can be related to mental health, substance use, physical health or eviction prevention goals.
The program provides client-centered, individualized services using the principles of Psychosocial rehabilitation.
The program offers high-support services and will be staffed with a minimum of 2 staff 24/7.
Specialized Assisted Living – Sherbourne and Respite Program operates out of a 3-story site, in downtown Toronto.
The property provides single rooms, with shared common spaces (kitchen, washrooms and living spaces).
The units on the main floor are accessible, with a ramp to enter the building.
Clients can access washroom facilities on the second floor using a stairlift.
Respite units will be furnished for clients to allow for a smooth transition to short-term, intensive stays.
The Personal Support Worker (PSW) is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The PSW will support, as assigned, the needs of the clients with mental health and/or addictions challenges. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The PSW will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.
24/7 Employee Assistance Program E-learning program available all year round Professional development budget available to help you nurture and shape your career Corporate Gym membership rate with GoodLife Fitness Access to Perkopolis, a comprehensive corporate discount program Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.
Candidates must have post-secondary education in Human Services or a related field, such as a PSW Certificate or Gerontology Diploma. Experience supporting vulnerable populations with mental health and cognitive needs, along with current First Aid and CPR certification, is required.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
