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IH

Patient Registration Clerk

Interior Health·Penticton, British Columbia

Casual·On Site·2-5 yrs·Posted 8 days ago
Practice for this role

About the role

Complete patient registration documentation by interviewing patients, relatives, or friends to obtain personal information and proof of eligibility..

Explain admission forms, eligibility policies, and room differentials and obtain required signatures..

Identify available bed booking options and communicate them to patients and others..

Receive payments and issue receipts..

Receive and record patient valuables for safekeeping..

Transport patients to wards or arrange transportation..

Perform hospital switchboard duties..

Provide information and directions to visitors and handle telephone inquiries..

Receive, open, and redirect incoming hospital mail..

Monitor alarm panels and respond to fire alarms through public address announcements or telephone calls.

Position Summary

  • Penticton Regional Hospital has an exciting opportunity for a Casual Patient Registration Clerk to join their team in Penticton, B.C.! This position works rotating days, evenings and nights: 23:00 to 07:00, 07:00 to 15:00, 15:00 to 23:00, 09:00 to 17:00, 08:00 to 16:00, 17:00 to 21:00, 06:00 to 12:00, 06:00 to 14:00, 10:00 to 16:00, 06:30 to 14:30 How will we help you grow? Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way. What Will You Work On? In this role you will work in a customer-focused, team-oriented framework performing clerical and patient registration duties such as:
  • Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility;
  • Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required;
  • Identifies available bed booking options and communicates these options;
  • Receives payments and issues receipts;
  • Receives and records patient valuables for safekeeping;
  • Transports patients to ward or arranges for transport;
  • Performs hospital switchboard duties;
  • Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours;
  • Receives, opens and redirects the hospital’s incoming mail;
  • Monitors the Alarm Panels and responds by announcing Fire Alarms over the Public Address System and/or making telephone calls. What should your application include?
  • A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
  • A Medical Terminology Certificate
  • Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
  • A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week). Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply today! Qualfications Education, Training & Experience:
  • Grade 12
  • Two years; recent related experience, or an equivalent combination of education, training and experience
  • Completion of a Typing Test at 45 wpm dated within the past 48 months and must be issued from a valid institution only. (non-supervised tests are not accepted)
  • Knowledge of medical terminology

Requirements

Grade 12 education..

Two years of recent related experience or an equivalent combination of education, training, and experience..

Medical Terminology Certificate..

Typing test of at least 45 words per minute from a recognized or valid institution, completed within the past 48 months; non-supervised tests are not accepted..

Knowledge of medical terminology..

Availability for on-call casual work and rotating day, evening, and night shifts.

  • Grade 12
  • Medical Terminology Certificate
  • Typing test of at least 45 words per minute from a recognized or valid institution
  • Medical terminology
  • Customer service
  • Alarm monitoring
  • Records management
  • Payment processing
  • Mail handling
  • Patient registration
  • Clerical administration
  • Telephone inquiries
  • Eligibility verification
  • Typing at 45+ words per minute
  • Patient admissions documentation
  • Hospital switchboard operation

Benefits

  • Employer-paid training
  • Employee and Family Assistance Program
  • Career growth opportunities
  • Shift premiums

Posting details

Employment type
Casual
Work arrangement
On Site
Experience
2-5 yrs
Location
Penticton, British Columbia
Posted
Aug 18, 2026
Application
Employer website
IH

Hiring organization

Interior Health

Interior Health is hiring in Penticton, British Columbia. This opening is listed as casual.

Salary listed on 12 jobs
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Market context

Administration roles in British Columbia

Administration roles in British Columbia are often steady and competitive because employers look for candidates who can support busy teams, manage details accurately, and work well in structured public or healthcare settings. For this role, the requirements emphasize Grade 12, recent related experience, and knowledge of the impacts of settler colonialism and systemic racism on Indigenous Peoples, so applicants should be ready to show culturally safe practice and strong organizational skills. On this platform, job requirements and benefits are AI-summarized from the original job description, saving you research time; review the full posting and tailor your application to the Indigenous cultural safety and wellness-focused benefits noted here.

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