SOAR Community Services·Brantford, Ontario
The support worker will deliver direct care to vulnerable individuals in emergency housing and shelter settings while maintaining accurate documentation. They will also collaborate with the housing team and liaise with community resources to address client needs.
Full time emergency housing support worker!
Location: Brantford, ON
Part Time – 0-40 hours per week. Schedule includes morning, afternoon, and night shifts ranging from 10-12 hours per shift. Weekends and statutory holidays included.
Number of Vacancies: 3
Start Date: As soon as possible (Vacant Positions)
Apply by: August 31st, 2026
kimberly.jamieson@soarcs.ca [kimberly.jamieson@soarcs.ca]
At SOAR, we believe in lifting communities through compassionate, inclusive, and innovative care. Serving the communities of Brantford, Brant, Haldimand, and Norfolk since 1968, we are accredited in Children and Youth Mental Health, Community Mental Health and Addictions Services and Youth Justice Services through the Canadian Centre for Accreditation. Our departments include Employment, Justice, Mental Health and Addictions, and Housing. Join a team that’s committed to making a difference – every day.
We are recruiting for a Full Time Emergency Housing Support Worker. This role is a vital part of our Housing program, supporting individuals in securing emergency accommodations, a warming and cooling centre, as well as our emergency shelter, Transitional Housing and Supportive Housing programs.
What you’ll do
Deliver direct client service for vulnerable and marginalized individuals accessing a safe space including access to basic amenities during extreme temperatures in the Brantford area.
Work collaboratively with the Housing Services team in order to ensure program delivery to all clients.
Integrate a harm reduction approach.
Ensure all documentation, filing, and paperwork is completed according to Agency standards in multiple electronic databases for reporting requirements.
Participate in department and sector case management meetings.
Liaise with available resources and referring agencies according to client-identified prioritization of needs and interventions.
Starting at $24.74 per hour.
Benefits: Comprehensive health, dental, vision, and travel insurance, with options fully paid for Full Time staff.
Time off: 3 weeks’ vacation, 60 hours of personal leave, and 15 hours of wellness time (pro-rated first year).
Employee Assistance Plan (EAP) for staff and their families.
RSP/TFSA matching for eligible staff.
A supportive, values-driven workplace that prioritizes your well-being.
Ready to make an impact?
We’re looking for someone passionate about empowering client voices, connection in community care and inclusion in action! If that’s you, we want to hear from you.
SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission.
We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation.
The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant.
We are grateful to have the opportunity to work in this community, on this territory.
We also acknowledge that the settler population has been able to benefit from this beautiful land.
We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
SOAR Community Services is committed to advancing equity, diversity, inclusion, and belonging within our workplace and across the communities we serve. We welcome applications from individuals with lived and living experience and from members of equity-deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQIA+ individuals, and persons with disabilities. We encourage applications from all qualified individuals. If you require accommodations as part of the hiring process, please let us know so that we may arrange for their provision.
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Protection of Privacy Act.
Only those selected for an interview will be contacted.
Part Time – 0-40 hours per week. Schedule includes morning, afternoon, and night shifts ranging from 10-12 hours per shift. Weekends and statutory holidays included.
Candidates must possess a college diploma in a Human or Social Services field and have at least two years of relevant experience. Proficiency in MS Office and access to reliable transportation are also required for this role.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.