Patient Service Clerk

$31 - $36/hrTemporary0-2 yrsPosted 2 hours ago

About the role

Provide reception, communication, and clerical duties for the Respiratory Inpatient Unit. Perform duties in accordance with Royal Victoria Regional Health Centre organizational philosophy, policies, and standards

Job Title Patient Service Clerk Program & Department Royal Victoria Regional Health Centre -> Medicine Program -> Respiratory Inpatient Unit Regular / Temporary Regular Full / Part Time Part-Time Temporary End Date (Anticipated) Union Non Union Requisition Close Date 23 August 2026 Salary Plan / Job Grade $31.08 - $36.41 ( NU_03 ) Job Posting Reason Current Vacancy Job Summary & Requirements The Respiratory Inpatient unit is a 32 bed unit that cares for patients who have a variety of breathing-related problems, including chronic obstructive pulmonary disease, asthma, pneumonia and complex medical patients. The team consists of physicians, registered nurses, registered practical nurses, patient care assistants, dietitians, pharmacists, physiotherapists, occupational therapists, a discharge planner, social worker, a respiratory therapist, a speech language pathologist, a chaplain, unit clerks, and volunteers. Each member has a specific role to play to ensure seamless integration of care and together, they strive to provide exceptional care to each patient and family. As the Patient Services Clerk you will be is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre. As a qualified candidate you will have the following job requirements:
Medical Office Administration Certificate/Diploma or Equivalent Program essential
Office administration experience in a hospital environment or equivalent Competencies:
Computer literacy - Microsoft Office – essential II. Keyboarding skills – 50wpm – essential
Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset
Current experience in the processing of physicians orders an asset You will be a great fit for this position if you have:
Demonstrated commitment to customer service skills.
Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
Demonstrated ability to be flexible and adaptable to a changing work environment
Demonstrated ability to prioritize and function effectively in a busy environment
Demonstrated problem-solving ability and organizational skills
Demonstrated ability to work independently and collaboratively as part of a team.
Demonstrated ability to function in a multi-task environment
Demonstrated commitment to maintaining confidentiality
Demonstrated commitment to ongoing learning Equity & Inclusion RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace. We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person. To learn about how RVH is taking steps to create and sustain an equitable, inclusive, accessible and culturally-safe environment, please visit: https://www.rvh.on.ca/about-rvh/equity-inclusion/ Accommodations RVH is dedicated to ensuring every applicant has a fair and equitable opportunity to demonstrate their knowledge, skills, and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier-free process, and recognize each applicant’s needs are different. We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment at Recruitment@rvh.on.ca. RVH does not use artificial intelligence (AI) to screen, assess, or select applicants. If you are interested in this position, please apply online before 11:00 p.m. EST on the Requisition Close Date. If there is no close date listed above, the requisition will remain open until filled.

Requirements

Medical Office Administration Certificate/Diploma or equivalent program (essential).

Office administration experience in a hospital environment or equivalent.

Computer literacy including Microsoft Office (essential) and keyboarding skills (50 wpm) (essential).

Current experience with Meditech including registration, EMR, order entry, and appointment scheduling (asset).

Current experience processing physicians orders (asset).

Commitment to customer service.

Effective communication with patients, families, public, colleagues, and interprofessional team.

Flexibility/adaptability to a changing environment.

Ability to prioritize and function effectively in a busy environment.

Problem-solving and organizational skills.

Ability to work independently and collaboratively as part of a team.

Ability to function in a multi-task environment.

Commitment to maintaining confidentiality.

Commitment to ongoing learning

Multitasking
Confidentiality
Customer service
Problem-solving
Organizational skills
Communication (oral and written)

Posting details

Employment type: Temporary
Experience: 0-2 yrs
Salary: $31 - $36/hr
Posted: Aug 11, 2026
Application: Employer website

Patient Service Clerk

Patient Service Clerk

About the role

Requirements

Posting details

More openings at Royal Victoria Regional Health Centre