Canadian Mental Health Association Toronto Branch·Toronto, Ontario
The Case Manager provides residential and community-based support to individuals with serious mental illness who are at risk of criminal charges. Responsibilities include conducting assessments, developing personalized care plans, and linking clients to essential community resources and services.
Case Manager – Mental Health & Justice Case Management Program (Full Time – Permanent)
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The Role and Opportunity
CMHA Toronto’s Mental Health and Justice Case Management Program is seeking a Site based Case Manager. The Case Manager will work primary at a residential site, within team of case managers primary in the West (sometimes East) end of Toronto to provide residential/community-based support and linkages to individuals with serious mental illness who are at significant risk of incurring criminal charges and/or at significant risk for apprehension by the police.
Salary: $54,943 – $63,988
Canadian Mental Health Association [https://cmha.ca/](CMHA) is the most established and extensive community mental health organization in Canada.
We identify and respond to Canada’s most pressing mental health priorities.
At the national level, we push for nationwide system and policy change.
At the community level, millions of people in Canada rely on CMHA’s extensive grassroots presence.
Since 1918, CMHA has grown to provide mental health services and supports across Canada in over 330 communities.
CMHA Toronto was [https://toronto.cmha.ca/], established in 1953.
CMHA Toronto proudly provides services to over 10,000 clients per year, in 31 programs at 13 locations across the City of Toronto.
Our services are delivered by a passionate and diverse team.
Join us in providing high quality mental health and addictions services, advocating for a better mental health system, and providing education and mental health supports to clients across Toronto.
As a Case Manager, you will be based at a designated site, playing a crucial role in supporting our residents by developing and implementing individualized care plans. You will work closely with clients to assess their needs, connect them with resources, and provide ongoing support to help them achieve their goals. Your responsibilities will include:
Why choose cmha toronto?
CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a ‘no blame and accountable’ environment. Our staff report that they value the flexibility in work schedules and the work-life balance CMHA Toronto encourages. They appreciate the training and development opportunities provided to staff and the encouragement for continuous learning. Staff often comment on the sense of community and personal support that exists throughout the organization.
CMHA Toronto is committed to our workforce reflecting the diversity of the communities within which we work and is an equal opportunity employer. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental health issues, either through self or a loved one, is an asset. If you are contacted by our offices regarding a job opportunity, please advise prior to the interview should you require any accommodation.
To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.
We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of the hiring process.
This posting is for an existing vacancy.
CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.
Candidates must hold a Bachelor's degree in Social Work or a related Social Science field and possess at least 3 years of experience in community mental health and addictions. A valid driver's license, vehicle, and insurance are required for this position.
Market context
In Ontario, case manager roles often draw candidates with human services or social work experience, and bilingual Spanish-English skills can be a key screening factor. These jobs are competitive because employers usually want people who can coordinate care, document clearly, and communicate across clients and providers. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show bilingual casework experience and any associate degree or related training.
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