Provide therapeutic support and services to individuals experiencing homelessness and acute alcohol dependency within a residential harm reduction framework. Responsibilities include administering medications and alcohol, managing client files, and responding to crisis situations.
Are you the one we’re looking for?
We are seeking a dynamic, highly motivated Client Care Worker who will demonstrate our values of compassion, accountability, responsiveness, and empowerment to our clients, families, and each other.
Within a multi-disciplinary team, the Client Care Worker will actively provide support and therapeutic services to individuals experiencing homelessness and living with acute alcohol dependency and related health and mental health issues.
Services are based on a residential harm reduction approach to service delivery.
This is a unionized, relief position.
The rate of pay is $20.94/ hour.
Hours are flexible and based on availability.
Please note - hours are not guaranteed.
Key Responsibilities:
Work effectively within a strengths-based client-centered approach to service delivery.
Assist with program engagements, assessments, case planning, and appropriate referrals of clients to facilitate client movement through the program and connection to community resources.
Administer medications and appropriately document distribution, according to the established guidelines of the program.
Administer alcohol and appropriately document, according to the established guidelines of the program.
Actively engage individual clients to assess their readiness, motivation and confidence to move through change, ensure residential stability and safety within the program.
Participate in meal planning and preparation (menus) consistent with nutritional guidelines, maintenance of food supplies and all other program supplies including bottling of beer, making and purchasing of wine; within the social and recreational goals of a residential managed alcohol program of 15 or more residents.
Document and input information, in individual client files and all program communication logs and information sheets, manually and in the Client Outcome Tracking System.
Respond according to program protocols to emergency or crisis situation.
When appropriate and required, interact with internal and external service providers.
Attend and participate in all relevant staff meetings and training opportunities, as requested.
Provide coverage for other employees on shift, as required.
Other duties as assigned.
What you will bring:
Post-secondary degree/diploma in Social Services, Recreation Therapy or relevant equivalent.
Minimum of 2 years’ experience, effectively working with marginalized populations experiencing homelessness and a demonstrated ability to form a rapport with the target population.
Experience providing client-centered services within a multi-disciplinary team of providers.
Excellent communication and documentation skills.
Must be willing to work flexible hours, including but not limited to overnights.
Non-violent crisis intervention - first aid/CPR certification.
Invest in Yourself as We Invest in You!
Wesley offers…
A positive work culture that prioritizes all staff having an opportunity to contribute A supportive team that will empower you to achieve great milestones!
Fun and engaging organizational events such as our Staff Appreciation Event Professional development and training opportunities Employee Assistance Program Available Immediately Employee Discounts Please Apply Via: Our Wesley Bamboo Portal: Click on this link: https://wesley.bamboohr.com/jobs/ From there you can access all of Wesley’s job postings Wesley is an equal opportunity employer.
We encourage applications from all qualified applicants.
Only candidates selected for an interview will be contacted.
No phone calls, please.
More information about Wesley can be found on our website at www.wesley.ca.
Requires a post-secondary degree or diploma in Social Services, Recreation Therapy, or a related field. Candidates must have at least 2 years of experience working with marginalized populations and hold First Aid/CPR certification.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
