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  3. Client Care Worker, SCU
Wesley logo

Client Care Worker, SCU

Wesley·Hamilton, Ontario

CA$22 - CA$22/hr·Full Time·On Site·2-5 yrs·Posted 12 hours ago
Practice for this role

About the role

The Client Care Worker provides therapeutic support and residential services to individuals experiencing homelessness and acute alcohol dependency. Responsibilities include medication and alcohol administration, crisis response, and active engagement in client case planning and meal preparation.

Client Care Worker, SCU Posting #

  • 4343
  • Posting
  • Date:
  • August 10, 2026
  • Posting
  • Closing: August 17, 2026 Have you heard of us? Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication and food security in Hamilton, Halton and Brantford. We’re committed to diversity & inclusion and a healthy work life balance. We would love for you to join our team!

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Client Care Worker who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

Within a multi-disciplinary team, you will actively provide support and therapeutic services to individuals experiencing homelessness and living with acute alcohol dependency and related health and mental health issues.

Services are based on a residential harm reduction approach to service delivery.

This is a unionized, full- time temporary position (until December 31, 2026).

The rate of pay is $22.44/ hour.

It requires 40 hours per week.

Shifts are scheduled as follows: 8am-4pm Sunday, Monday, Thursday, Friday, Saturday.

Key Responsibilities

  • Work effectively within a strengths-based client-centered approach to service delivery.
  • Assist with program engagements, assessments, case planning, and appropriate referrals of clients to facilitate client movement through the program and connection to community resources.
  • Administer medications and appropriately document distribution, according to the established guidelines of the program.
  • Administer alcohol and appropriately document, according to the established guidelines of the program.
  • Actively engage individual clients to assess their readiness, motivation and confidence to move through change, ensure residential stability and safety within the program.
  • Participate in meal planning and preparation (menus) consistent with nutritional guidelines, maintenance of food supplies and all other program supplies including bottling of beer, making and purchasing of wine; within the social and recreational goals of a residential managed alcohol program of 15 or more residents.
  • Document and input information, in individual client files and all program communication logs and information sheets, manually and in the Client Outcome Tracking System.
  • Respond according to program protocols to emergency or crisis situation.
  • When appropriate and required, interact with internal and external service providers.
  • Attend and participate in all relevant staff meetings and training opportunities, as requested.
  • Provide coverage for other employees on shift, as required.
  • Other duties as assigned.

What you will bring

Post-secondary degree or diploma in Social Services, or an equivalent recognized by the Ontario College of Social Workers and Social Service Workers, and relevant past experience.

Minimum of 2 years’ experience, effectively working with marginalized populations experiencing homelessness and a demonstrated ability to form rapport with target population.

Experience providing client-centered services within a multi-disciplinary team of providers.

Excellent communication and documentation skills.

Must be willing to work flexible hours.

Non-violent crisis intervention - first aid/CPR certification.

Invest in Yourself as we Invest in You! Wesley offers…

A positive work culture that prioritizes all staff having an opportunity to contribute A supportive team that will empower you to achieve great milestones! Fun and engaging organizational events such as our Staff Appreciation Event Professional development and training opportunities Employee Discounts

Please Apply Via

  • Our
  • Wesley
  • Bamboo
  • Portal:
  • Click on this link: https://wesley.bamboohr.com/jobs/ From there you can access all of Wesley’s job postings Wesley is an equal opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls please. More information about Wesley can be found on our website at www.wesley.ca.

Requirements

Candidates must possess a post-secondary degree or diploma in Social Services and at least two years of experience working with marginalized populations. Proficiency in documentation, crisis intervention, and valid First Aid/CPR certification are required.

  • professional certificate
  • Documentation
  • Communication
  • CPR
  • Referral management
  • Medication administration
  • Crisis intervention
  • First aid
  • Mental health support
  • Meal planning
  • Client-centered care
  • Strengths-based approach
  • Harm reduction
  • Addiction support
  • Case planning

Benefits

  • Employee discounts
  • Supportive team environment
  • Professional development and training opportunities
  • Staff appreciation events

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$22 - CA$22/hr
Location
Hamilton, Ontario
Posted
Aug 11, 2026
Application
Employer website
Wesley logo

Hiring organization

Wesley

Wesley is a long-standing local non-profit, offering support for people experiencing poverty, homelessness, and barriers in the community. We provide programs and services to meet diverse community needs in Hamilton as well as Halton Region and Brantford – Brant. As a...

Salary listed on 5 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size51-200 employees
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Market context

Behavioral health roles remain in steady demand

In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.

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