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EC

Housing Support Worker - AHS

Edmonton City Centre Church Corp·Edmonton, Alberta

CA$52,000 - CA$52,000/yr·Full Time·On Site·2-5 yrs·Posted 15 days ago
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About the role

The Housing Support Worker helps individuals and families experiencing homelessness achieve long-term housing stability through a recovery-oriented, wrap-around approach. This includes connecting participants to community resources, advocating for essential services, and supporting the development of life skills and financial stability.

About e4c

e4c is a community-focused organization working toward the elimination of poverty through collaboration with partners across sectors. We are dedicated to changing lives and growing inclusive, caring communities by supporting individuals and families in times of need and creating pathways to self-sufficiency. Guided by our core values of courage, compassion, connection, and commitment, we strive for excellence, innovation, and meaningful community impact.

Position Summary

The Housing Support Worker (HSW) with e4c’s Adult Housing Supports program helps individuals and families experiencing homelessness achieve long-term housing stability and overall well-being. Using a recovery-oriented, wrap-around approach, the HSW supports participants in developing personalized goals, life skills, financial stability, wellness practices, and household management. This role involves connecting participants with internal and external resources, advocating for access to essential services, and promoting independence through guided timelines and gradual involvement. The HSW works collaboratively with Homeward Trust and the Government of Alberta to address the root causes of homelessness, foster self-sufficiency, and support participants in successfully transitioning out of homelessness with dignity and lasting success.

Schedule • Monday to Friday; 8

  • 00AM – 4:30PM
  • Some flexibility in scheduling is required based on program needs

Key Responsibilities

Support participants in securing, setting up, and maintaining housing using a recovery-oriented, person-centered, and trauma-informed approach.

Build trust-based relationships and guide participants through goal-setting, life skills development, and action plans to promote independence.

Connect participants to internal and community resources, including income supports, healthcare, and social services.

Advocate for participants with landlords, service providers, and community organizations to remove barriers to housing stability.

Provide direct care, crisis intervention, and conflict resolution to enhance participant well-being and capacity.

Foster natural supports, community engagement, and accountability processes to ensure long-term self-sufficiency.

Maintain accurate documentation, adhere to e4c policies, and communicate effectively with supervisors and team members.

Qualifications

  • Education
  • Diploma in Human Services, Social Work, Sociology, Education or related field.
  • Certification
  • Suicide Intervention.
  • Standard First Aid and CPR.
  • Valid Class 5 Driver’s License and vehicle
  • Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
  • De-escalation
  • Experience
  • 2+ year experience supporting marginalized, high-risk, or vulnerable populations, including Indigenous communities
  • Knowledge of social services, harm reduction, sexual exploitation, trauma, addictions, mental health, homelessness, and Indigenous culture.
  • Experience de-escalating crises and managing potentially volatile situations, including individuals under stress, influence, or in mental health crisis.
  • Strong interpersonal and communication skills for working with diverse populations.
  • Proficient in MS Outlook, Word, Excel, database applications, and general computer operations.

Compensation and Benefits • Competitive Salary

  • $52,000.00
  • 3 weeks vacation + 10 paid sick days
  • Robust Benefits Package
  • Employee Family Assistance Program (EFAP)
  • Health Spending Account (HSA)
  • RRSP Matching
  • Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.

Requirements

Candidates must have a diploma in Human Services, Social Work, or a related field and at least 2 years of experience supporting marginalized or high-risk populations. Required certifications include Suicide Intervention, Standard First Aid/CPR, and a valid Class 5 Driver's License with a reliable vehicle.

  • professional certificate
  • associate degree
  • De-escalation
  • Case Management
  • MS Office
  • Advocacy
  • Database Management
  • Conflict Resolution
  • Crisis Intervention
  • Goal Setting
  • Interpersonal Communication
  • Trauma-Informed Care
  • Life Skills Development
  • Harm Reduction

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$52,000 - CA$52,000/yr
Location
Edmonton, Alberta
Posted
Jul 3, 2026
Application
Employer website
EC

Hiring organization

Edmonton City Centre Church Corp

e4c is a non-profit, charitable organization that has been working for almost 50 years to help vulnerable people here and now. At the same time, we’re working to prevent and eventually eliminate poverty. It’s a big task, but one we know is possible with the help of others who...

Salary listed on 5 jobs
IndustryIndividual and Family Services
TypeNonprofit
Size201-500 employees
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Market context

Behavioral health roles in Alberta

Behavioral-health roles in Alberta are often driven by ongoing demand for support workers who can assist clients in community and residential settings. This type of position is competitive because employers commonly look for relevant postsecondary training, a valid Class 5 driver’s license, reliable transportation, and comfort with aquatic activities and pets. Review the AI-summarized requirements and benefits here to quickly compare fit and save time on original job-description research.

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