Administrative Assistant II (Medical) - JS Sonshine Centre

Duties

Support the timely and efficient processing of incoming referrals, scheduling/rescheduling of patient appointments, responding to patients' general inquiries, cancelling patient appointments, and completing reminder communications at the UHN Jay & Sari Sonshine Centre Clinics Complete administrative tasks that support data reporting requirements and a positive patient experience, meeting quality standards set out by UHN including registering patients, as needed, in UHN’s EPIC EMR (Electronic Medical Record) system Utilizing knowledge of medical terminology and advanced functions to provide word processing/typing services to facilitate the production of moderate and/or complex documents/materials for assigned personnel Maintaining written and/or electronic calendar/schedule Administering and monitoring billing procedures and departmental budgeting records Modifying and maintaining electronic and paper information filing/retrieval methods, systems and/or formats Assist with day-to-day JSSC administrative activities as needed Provide cross-coverage support as a member of an operational administrative team

Qualifications

Completion of a recognized post secondary medical secretarial arts program at the diploma level or equivalent, required Completion of a Bachelor's Degree, preferred Three (3) years related clinical administration and support experience, required Completion of a medical terminology course, required Previous on-the-job computer/word-processing, database and spreadsheet software experience in a Microsoft Office environment is preferred Experience working in an academic health care environment Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required Experience working with online survey and research database tools such as REDCap is an asset Strong writing, editing, and proofreading skills Experience working with financials and billing is an asset Excellent organizational and time management skills Excellent knowledge of health care, organizational/office practices, procedures and standards Excellent interpersonal, verbal and written communication skills Ability to use good judgment in assessing difficult situations Able to operate effectively in an interdisciplinary team Ability to maintain and protect patient confidentiality

Additional Information

Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. Competitive offer packages Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/) Close access to Transit and UHN shuttle service A flexible work environment Opportunities for development and promotions within a large organization Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department

• Research
• Compensation: CAD 25.56 - CAD 31.95 - hourly

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