Victim Services Worker

Government of Yukon

Employer page

#Vulnerable Sector Clearance #Indigenous #RCMP #Victim Services #Yukon First Nations #crisis intervention #case management #advocacy #risk assessment

Quick overview

Support individuals and families impacted by crime by navigating the criminal legal system and understanding victims' rights.
Provide advocacy, short-term counselling, information, and safety planning.
Assist with applying for protective orders.
Provide client-centered crisis intervention, de-escalation, and counseling.
Deliver professional case management from a victim-centered lens.
Navigate emergency and crisis situations and provide support to access community supports and services.
Work collaboratively with criminal legal system partners (RCMP, Public Prosecution Services of Canada, Yukon Community Corrections, Justice Wellness Centre, Youth Probation).
Travel periodically to other Yukon communities to provide victim services support

Requirements summary

Post-secondary degree (or equivalent) in social work, psychology, criminology, or related discipline. Experience as a front-line worker providing client-centered risk assessment, crisis intervention, safety planning, and case management (especially for victims of crime, sexualized violence, intimate partner violence, and/or child abuse). Experience working in emergency, crisis, or high-pressure settings. Experience supporting and advocating for Yukon First Nations and/or Canadian Indigenous peoples (asset: LGBTQI2S+, BIPOC, and/or newcomer communities).

Asset

experience providing information and support to victims of crime.

Asset

experience working in a Justice setting.

Asset

proficiency in both French and English. Knowledge/commitment to Yukon First Nation history and resistance. Ability to deliver culturally responsive, non-judgemental, inclusive, empathetic service. Excellent written and oral communication and conflict resolution skills. Ability to work independently and as part of a team; balance ethics and personal boundaries in a small community. Commitment to decolonization and ongoing personal learning.
Condition of employment: Security clearance including Vulnerable Sector Clearance; valid Yukon Class 5 driver's licence

Post-secondary degree or equivalent in social work, psychology, criminology, or related disciplineconflict resolutionteamworkindependent workcase managementcrisis interventioncounselingde-escalationsafety planningwritten and oral communicationclient-centered risk assessmentvictim advocacyprotective order supportculturally responsive serviceculturally responsive case managementcollaboration with service providersprofessional ethics and personal boundariesknowledge of Yukon First Nation history and resistance

Job description

Department Government of Yukon -> Justice - Victim Services Operations Location Whitehorse, YT Y1A 2C6 CA (Primary) Job Type Term/Temporary End Date 31 March 2027 Full/Part Time Full-time Standard Hours Bi-weekly 75 Classification SS15 Salary $89,704.00 - $104,043.00 Union YEU Days Off Saturday/Sunday Travel 10% Admissibility Preference - Yukon First Nations ancestry, Restricted - Canadian Indigenous ancestry This competition is open to all candidates who meet the above noted Admissibility.
A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates.
This initiative is in support of Yukon government’s goal for a representative public service.
For more information on the hiring preference visit www.yukon.ca/hiring-preference.
Job Summary and Requirements This posting will be used to fill 1 full time term position for 10 months.
Restricted to Canadian Indigenous ancestry.
Preference to Yukon First Nation ancestry.

Who We Are

The Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work. We build strong and healthy relationships with others to support good governance and to foster safe communities with opportunities for healing. The Department of Justice provides supportive and dynamic work environments comprised of teams of professionals who are committed to making a difference in the lives of Yukoners. ________________________________________ Your Role Victim Service Workers support individuals and families who have been impacted by crime. We help people navigate the criminal legal system, understand their rights as victims within it, and provide advocacy, short-term counselling, information, safety planning, and help accessing community supports and services. We help people apply for protective orders, and may help them navigate times of emergency and crisis. We strive to work in a compassionate, client-centered, and culturally responsive way. We recognize the ongoing impacts of colonization and systemic inequities experienced by Indigenous Peoples and the resulting over-representation of Indigenous people in the criminal legal system, and are committed to providing culturally responsive support. Victim Service Workers interacts regularly with other players in the in the criminal legal system, including RCMP, Public Prosecution Services of Canada, Yukon Community Corrections, Justice Wellness Centre and Youth Probation. This position works in Whitehorse, and travels periodically to other Yukon communities to provide Victim Services support. ____________________________________________ The principles that guide us are: Reconciliation with Yukon First Nations: Together as DOJ representatives we commit to embracing the spirit of the Final Report of the Truth and Reconciliation Commission of Canada entitled Honouring the Truth, Reconciling the Future, by conducting ourselves in our day-to-day business in a manner that embodies the purpose of reconciliation with our First Nations members in the Yukon. We recognize the importance of employee education on First Nations history and the encouragement of innovative thinking by all DOJ personnel on our ability to effect meaningful change towards true reconciliation. Working as a Team: As DOJ employees we value working together as a team within branches and within the department as a whole, while respecting our respective roles in the administration of justice, to work as one entity to meet our collective objective to serve the public. We are mindful of the impact of our actions on the people around us both in proximity and in the larger department and strive to ensure that we maintain the best interests of the department in our approach to our work. Identify and Meet our Clients' Needs: DOJ personnel have a wide variety of responsibilities and an equally diverse clientele, internal and external to government, and we are committed to ensuring that they know we work for them and that we treat them with empathy, inclusion, integrity, respect and professionalism. Initiative and Innovation: Management will encourage DOJ staff at all levels to think innovatively and to take initiative that will improve the work we do and services that we provide to allow for positive change and creativity in the workplace. Management will encourage DOJ personnel to reconsider our approach to the services we provide and adapt to the changing environment.

We are committed to improving the way we communicate internally with one another and externally to the public in order to better perform as a DOJ Team, share information and ideas with each other, dispel negative myths about the department and to ensure that the public has an appreciation for the excellent work we do. For more information about this position, please contact Andrea Vaags, Supervisor of Victim Services at Andrea.Vaags@yukon.ca. For more information about the recruitment process, please contact Ilze Pretorius, Human Resource Consultant at Ilze.Pretorius@yukon.ca. If you need technical support submitting your application, please contact: (867) 667-9453 or E-Recruitment.clientsupport@yukon.ca Please do not email resumes to any of the above addresses; resumes may only be accepted through the e-recruitment application system. Essential Qualifications Please submit your resume clearly demonstrating how you meet the following qualifications. Please note selection for further consideration will be based solely on the information you provide in your resume.
Post-secondary degree or equivalent in social work, psychology, criminology, or related discipline.
Experience as a front-line worker providing client-centered risk assessment, crisis intervention, safety planning, and case management; especially for victims of crime, sexualized violence, intimate partner violence, and/or child abuse.
Experience working in emergency, crisis, or high-pressure settings.
Experience supporting and advocating for Yukon First Nations and/or Canadian Indigenous peoples; experience with LGBTQI2S+, BIPOC, and/or newcomer communities is also an asset
Experience providing information and support to victims of crime would be an asset.
Experience working in a Justice setting would be an asset.
Proficiency in both French and English is considered an asset. Candidates who have education, training and/or experience equivalent to the essential qualifications listed above may be equally considered. Desired Knowledge,
Skills and
Suitability
Candidates should have and will be assessed on:
Knowledge of Yukon First Nation history and resistance.
A commitment to working in a non-judgemental, inclusive, and empathetic manner.
Ability to deliver culturally responsive service and commitment to building individual cultural competencies.
Ability to provide professional case management from a victim-centered lens and to provide client-centered crisis intervention, de-escalation, and counseling.
Excellent written and oral communication and conflict resolution skills.
Knowledge of support programs within the Yukon and the ability to work collaboratively with service providers and rural communities.
Ability to work independently and as part of a team.
Ability to balance professional ethics and personal boundaries in a small community.
A commitment to decolonization and demonstrated ongoing personal learning Our Commitment to Diversity and Inclusion Victim Services seeks to create a diverse and inclusive team. We are working to use safer hiring practices, especially for applicants who may be deterred by government postings. We strongly encourage applications from Yukon First Nations and other Indigenous peoples, and recognize the importance of lived experience and cultural knowledge in this work. We also encourage applications from Black, Indigenous and People of Colour (BIPOC), members and the LGBTQ2S+ community, and individuals with lived experience of violence, trauma, victimization, and other systemic barriers. We recognize that valuable skills and knowledge can be gained in many ways, including through community involvement, cultural teachings, and lived experience. If your background does not exactly match the listed qualifications but you feel you would be a good fit for this role, we encourage you to apply.
Condition of
Employment:
Security Clearance, including Vulnerable Sector Clearance
Valid Yukon Class 5 driver’s licence. Eligibility List 12 months Post Date 25 June 2026 Close Date 09 July 2026

Victim Services Worker

Victim Services Worker

Quick overview

Requirements summary

Asset

Asset

Asset

Job description

Who We Are

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Victim services roles in Yukon

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