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Job detail

Office Assistant, MHSU

Island Health

Employer page
#Receptionist#Microsoft Office#Criminal Record Check#Transfers#BCGEU#Typing#Office Assistant#Discharge#Admission#Clerical support
#Appointment booking
#Administrative services
CasualOn Site2-5 yrsCA$26 - CA$28 / HOUR

Location

Nanaimo, British Columbia

Salary

CA$26 - CA$28 / HOUR

Quick overview

  • Provide clerical support services to clinical staff and service.
  • Type and format a variety of documents.
  • Maintain client records relating to admission, discharge and transfers.
  • Provide site-specific receptionist services including answering general inquiries, greeting clients, and booking appointments.
  • Continuously improve quality and safety as a shared responsibility

Requirements summary

  • Grade 12 graduation plus additional courses in Microsoft Office.
  • One year of recent related clerical experience, or an equivalent combination of education, training and experience.
  • Ability to type 55 words per minute.
  • Proficiency with Microsoft Office applications (Word, Outlook, Excel, Access).
  • Ability to operate office equipment (photocopier, facsimile).
  • Ability to communicate orally and in writing.
  • Ability to manage multiple tasks and priorities.
  • Ability to work as part of a client-focused team.
  • Ability to deal with the public tactfully and courteously.
  • Ability to act with discretion and maintain confidentiality.

Preferred

experience working with adults and youth with mental health and substance use issues. Criminal Record Check required (CRC)

Grade 12 graduationAdditional courses in Microsoft OfficeClerical supportAppointment bookingDocument preparationOral and written communicationDiscretion and confidentialityTyping 55 words per minuteMicrosoft Office (Word, Outlook, Excel, Access)Multi-tasking and prioritizationReceptionist servicesOffice equipment operation (photocopier, facsimile)Client-focused teamworkPublic communication (tactful, courteous)Client record management (admission, discharge, transfers)

Job description

Close Date Location Brooks Landing MH&S (BLMHAS) - Nanaimo, BC V9S 5W3 CA (Primary) Work Area (FBA Only) Multi-Site Yes Travel Requirement Travel between multiple sites is a regular/on-going requirement Shift Start Time/End Time as required, 07:00 - 15:00; 08:00 -16:00; 08:30 - 16:30; 9:30 - 17:30; Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $26.42 - $28.25 Paid FTE n/a Worked BI-WEEKLY HOURS n/a Planned Start Date Jul. 1 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Qualifications

  • Education, Training And Experience Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience. Experience preferred working with adults and youth with mental health and substance use issues. Skills And Abilities
  • Ability to type 55 words per minute.
  • Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
  • Ability to operate related office equipment, e.g., photocopier, facsimile
  • Ability to communicate orally and in writing.
  • Ability to deal with multiple tasks and priorities.
  • Ability to work as a member of a client-focused team.
  • Ability to deal with the public in a tactful, courteous manner.
  • Ability to act with discretion and maintain confidentiality. Link to Full Job Description https://jd.viha.ca/JD24.pdf Additional information for applicants Additional Clauses Requisition CA Community Subsector Affiliation/Union BCGEU

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Island Health

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Hiring organization

Island Health

Island Health is hiring for education-focused roles in Nanaimo, British Columbia. This opening is listed as casual.

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