Perform scheduling and timekeeping duties using electronic systems and standard business processes.
Book long and short term vacancies and fill daily staffing requests for relief and support staff.
Allocate and call in relief staff to fill vacancies, leaves of absence, and sick leaves in accordance with applicable collective agreement.
Receive and process vacation and other staff requests from staff.
Respond to written and verbal enquiries from staff regarding vacation accumulations and related requests.
Post daily assignment sheets for staff and forward for approval as required.
Maintain master rotation schedules and vacation schedules.
Maintain records for regular and relief staff (names, addresses, telephone numbers, availability, statutory holidays, and leave taken).
Update a computerized database using word processing or spreadsheet software and file hard copies as appropriate.
Receive and process requests for vacations, leaves of absences, and termination by preparing documentation and forwarding for review and approval.
Send information to Employee Engagement when applicable.
Perform other related duties as required
Requirements summary
Grade 12 and three years' recent related experience (or equivalent combination of education, training, and experience).
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts.
Clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
Demonstrated knowledge of legislative obligations and provincial commitments in BCEHS - Provincial Scheduling contexts (including TRC Calls to Action, In Plain Sight, BC Declaration on the Rights of Indigenous Peoples Act, UNDRIP, and related commitments).
Core competencies aligned with Indigenous Cultural Safety and anti-racism (breaking down barriers, ensuring safe environment and sense of belonging).
Ability to communicate effectively verbally and in writing.
Ability to organize work and deal effectively with others.
Ability to operate related equipment and meet physical ability requirements.
Commitment to ongoing personal learning related to Indigenous-specific racism and dismantling systems of oppression
Grade 12Operating related equipmentDealing effectively with othersOrganizing workCommunication (verbal and written)Vacation request processing and documentationScheduling and timekeepingUsing electronic systems for scheduling and timekeepingCalling in relief staff and filling vacanciesProcessing staffing requests and leaves of absenceResponding to written and verbal enquiriesRecord keeping and database updates (computerized database, word processing or spreadsheet software)Ability to maintain master rotation schedules and vacation schedulesFiling hard copies as appropriateUnderstanding and commitment to Indigenous Cultural Safety and Humility
Job description
Scheduling Clerk BCEHS - Provincial Scheduling Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Team Leader, Scheduling & Timekeeping Services, the Scheduling Clerk is responsible for performing scheduling & timekeeping duties handing the staffing requests for an assigned area by allocating and calling in relief staff using an electronic system to fill vacancies, leaves of absence and sick leaves in accordance with applicable collective agreement, receiving and processing vacation and other staff requests from staff, and responding to written and verbal enquiries from staff regarding vacation accumulations and related requests. What you’ll do
Perform scheduling and timekeeping responsibilities by utilizing electronic systems and by following standard business processes.
Book long and short term vacancies and/or fill daily staffing requests for relief and support staff with regular and casual staff by methods such as receiving lists of staffing needs from Manager or designate, calling in staff according to established procedures, contractual requirements, availability and determined priority, notifying Manager or designate of vacancies filled and/or any difficulties and posting designated hours.
Post daily assignment sheets for staff by methods such as copying staffing lists from master hours onto daily sheet, forwarding to Manager or designate for approval and posting as required.
Maintain master rotation schedules and vacation schedules. Maintain a variety of records on regular and relief staff such as names, addresses, telephone numbers, availability for work, statutory holidays and leave taken by methods such as receiving approved records after processing, updating a computerized database utilizing word processing or spreadsheet software and filing hard copies as appropriate.
Receive and processe requests for items such as vacations, leave of absences and termination by methods such as receiving approved requests, preparing appropriate documentation, forwarding documentation to Manager or designate for review and approval and sending information to Employee Engagement when applicable.
Perform other related duties as required. What you bring
Qualifications
Grade 12 and three years' recent related experience or an equivalent combination of education, training and experience.
Benefits
Comprehensive benefits package
Municipal pension plan
Psychological health & safety programs
Holistic wellness resources
Annual statutory holidays (13)
Generous vacation entitlement and accrual
Professional development opportunities through in-house training programs (including San’yas Indigenous Cultural Safety Training course and Core Linx for Leadership roles)
Access to fitness classes and discounts to 350 BC-wide recreational programs
Travel, technology, car and bike sharing
Anti-racism and anti-discrimination awareness and learning journey
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BCEHS - Provincial Scheduling contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system. Core Competencies
Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.). Skills & Knowledge
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Ability to operate related equipment.
Physical ability to carry out the duties of the position.
Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach. What we bring Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more. Job Type: Temporary Full-Time (Until September 2028 or Until Return of Incumbent) Wage: $31.19/hour Location: 1795 Willingdon Ave., Burnaby, BC V5C 6E3
Closing Date
Until Filled Hours of Work: 005:00-17:15/05:55-18:10/08:00-20:15/10:00-2015/11:45-00:00/17:55-06:10 - Rotating Days & Hours Requisition #: 200606E What we do BC Emergency Health Services (BCEHS) provides provincial emergency medical care and patient transfer services. BCEHS is program is part of the Provincial Health Services Authority (PHSA). PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous. PHSA and BCEHS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment. One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study. Attention current employees of PHSA: You must apply via your internal profile at http://internaljobs.phsa.ca. The internal job posting expires on June 29, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days. If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.
More openings at Provincial Health Services Authority (PHSA)
In British Columbia, BCEHS scheduling clerk roles tend to draw interest from candidates with administrative experience in fast-paced, service-focused settings. Competition often comes from applicants who can show strong coordination skills, familiarity with health or public-sector workflows, and readiness to work with Indigenous cultural safety expectations. Review the AI-summarized requirements and benefits here to save time, then confirm your experience aligns with the Grade 12 and recent related experience criteria before applying.
