Provide consultative and navigational services to patients referred to BC Cancer, including cultural interpretation and/or health literacy translation support and culturally competent practice..
Support patients in communications with oncologists, nurses, and other frontline care staff..
Coordinate access to cancer services within the designated region, including referrals to and from interagency, Indigenous communities, Indigenous organizations, and other health programs and services..
Initiate and maintain working relationships with Indigenous clients to assess needs and ability to access culturally safe care..
Advocate for patients within the cancer care system and liaise with community and regional health organizations to strengthen collaboration and improve patient transitions from primary care to cancer care..
Act as a resource for healthcare providers and staff regarding culturally safe care; coordinate client/family spiritual care requests and access to sacred spaces..
Support connection to community services such as Indigenous translators and arrange language and cultural translation services as necessary..
Maintain and update documentation and records related to Indigenous patients’ needs; develop and maintain a regional inventory of cancer care programs and services for clients..
Engage Indigenous communities, organizations, and health system partners to support development of regional strategies to improve cancer care for Indigenous patients..
Provide a link between Indigenous communities and PHSA healthcare providers, supporting Indigenous peoples’ understanding of the provincial healthcare system and related health systems where applicable..
Provide cancer-related information and outreach support to Indigenous clients, families, communities, and organizations within the designated region..
Support BC Cancer in improving relationships with Indigenous communities and organizations within the region.
Requirements summary
Education, training, and experience equivalent to a Bachelor’s in a related health discipline, health or social sciences, or a patient care/clinical related discipline..
Minimum of three (3) years’ recent related experience working in Indigenous healthcare..
Demonstrated knowledge and experience working with Indigenous (First Nations, Metis and Inuit) communities and organizations..
Extensive knowledge of Indigenous peoples’ demographics, languages, cultures, customs, and traditions..
Experience or knowledge of the health care system and community-based resources within the region..
Demonstrated knowledge, understanding, and application of cultural safety and competency within healthcare..
Demonstrated understanding of Canadian colonization and Indigenous specific racism and its impact on Indigenous health and wellness..
Strong verbal and written communication skills..
Ability to work effectively within a multi-disciplinary team..
Ability to use sound professional judgment, empathy, compassion, and integrity..
Ability to prioritize workload, keep accurate records, and write reports as necessary..
Ability to adapt as the Indigenous cancer care program evolves..
Ability to work independently and utilize strong time management skills to meet deadlines and accomplish objectives.
Bachelor’s degree (or equivalent) in a related health discipline, health or social sciences, or a patient care/clinical related disciplineEmpathyIntegrityPrioritizationCompassionRelationship buildingTime managementWork independentlyReport writingCultural humilityMultidisciplinary teamworkPatient advocacyVerbal and written communicationCommunication with healthcare providersCultural safetyProfessional judgmentDocumentation and record keepingClient navigation
Job description
Job Summary
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority, patient and employee safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Manager, Indigenous Cancer Control Projects, the Indigenous Patient Navigator (IPN) supports integration with existing navigational and advocacy support currently provided by community and regional health authority partners and supports Indigenous communities and organizations to better understand cancer, and to improve access to screening and treatment. The IPN acts as a resource for both Indigenous clients and healthcare providers to ensure the provision of care is culturally safe and client-centered and supports the improvement and performance of BC’s cancer system through the promotion of cultural safety and cultural humility training and education for staff and employees of BC Cancer regional centres. The IPN facilitates relationship building between Indigenous communities, their designated regional cancer centre(s), and the Community Oncology Network (CON) sites/clinics within the region. The Indigenous Patient Navigator provides support and advocacy for clients by facilitating and coordinating access to cancer services (including palliative and supportive care), addressing cultural/spiritual needs, and networking with Indigenous and non-Indigenous health system and community partners. This role will be part of a provincial program for Indigenous Patient Navigation at BC Cancer and a member of the Indigenous Cancer Control team. The position reports to the Manager, Indigenous Cancer Control Projects and works closely with staff members within their designated regional cancer centre. The Indigenous Patient Navigator works with BC Cancer’s Indigenous partners at a regional level to engage in outreach support to provide information related to cancer screening, treatment and related services.
Duties/Accountabilities:
Provides consultative and navigational services to patients referred to BC Cancer by supporting cultural interpretation and/or health literacy translation services and by supporting culturally-competent practice (e.g., access, system barriers, and navigation challenges).Supports patients in communications with oncologists, nurses, and other frontline care staff.
Supports access and coordination of services for patients within the designated region. As required, coordinates client referrals to and from interagency, Indigenous communities, Indigenous organizations, and other health programs and services.
Cultural interpretation
Health literacy translation
Interagency coordination
Understanding of Indigenous specific racism and its impact
Provides client support services within the hospital care system/community by initiating and maintaining working relationships with Indigenous clients to assess their needs and ability to access and receive culturally-safe care. Supports clients, as requested in the assigned service area, to understand, access, and navigate cancer care services.
Advocates for the needs of patients within the cancer care system and liaise with other community and regional health organizations and promotes and works to strengthen collaboration with regional health authorities to improve patient transitions from primary care to cancer care.
Provides support and acts as a resource, as required, for healthcare providers and other staff members, regarding the provision of culturally safe care. Coordinates client/family spiritual care requests and/or access to sacred spaces within the healthcare system to support Indigenous beliefs and practices.
Supports connection to community services such as Indigenous translators and arranges the language and cultural translation services where necessary.
Maintains and updates appropriate documentation and records related to the needs of Indigenous patients in the cancer care system. Develops and maintains a regional inventory of cancer care related programs and services for clients.
Support the development of regional strategies to improve cancer care for Indigenous patients by engaging Indigenous communities, organizations and other health system partners within the region
Provides a link between Indigenous communities and PHSA healthcare providers and supports Indigenous peoples’ understanding of the provincial healthcare system, the First Nations Health Authority, and federal healthcare systems where applicable.
Provides cancer related information to Indigenous clients, families, communities and organizations within the designated region and provides outreach support to Indigenous communities and organizations to better understand cancer and improve access to cancer services.
Supports BC Cancer in improving relationships with Indigenous communities and organizations within the region.
Qualifications
A level of education, training, and experience equivalent to a Bachelor’s in a related health discipline, health or social sciences, or a patient care/clinical related discipline, and a minimum of three (3) years’ recent related experience working in Indigenous healthcare. Demonstrated knowledge and experience working with Indigenous (First Nations, Metis and Inuit) communities and organizations. Extensive knowledge of Indigenous peoples’ demographics, languages, cultures, customs and traditions. Experience or knowledge of the health care system and community based resources within the region. Demonstrated knowledge, understanding and application of cultural safety and competency within healthcare. Demonstrated understanding of Canadian colonization, Indigenous specific racism and its impact on the current health and wellness of Indigenous peoples. Strong verbal and written communication skills. Ability to work effectively within a multi-disciplinary team. Ability to use sound professional judgment, empathy, compassion and integrity. Ability to prioritize workload, keep accurate records and write reports as necessary. Ability to adapt as the Indigenous care cancer program evolves. Ability to work independently and utilize strong time management skills to meet deadlines and accomplish objectives</job_
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