Perform clerical duties including scheduling appointments, computer entry, filing, telephoning, faxing, and invoicing.
Receive and register patients by obtaining necessary information and entering patient data/test information into the Laboratory Information System according to established procedures.
Explain sample collection procedures to patients and answer related questions.
Receive, process, and prepare patient samples (including centrifugation) in accordance with established procedures.
Prioritize workflow and package samples for send-out in accordance with transportation regulations and procedures.
Distribute, file, retrieve, and dispose of laboratory specimens, slides, and blocks.
Mail and distribute patient reports as required.
Maintain laboratory inventory and supplies (including counts, stock monitoring, and alerts when volume is low).
Maintain records such as standing orders and requisitions, temperature records, cleaning and disinfection logs, and inventory logs.
Clean, disinfect, and wipe work areas as per established procedure.
Assist with orientation of new department staff as directed.
Participate in departmental continuous quality improvement activities and provide input to problem solve and improve service and processes.
Perform other related duties as assigned
Requirements summary
Grade 12 education and medical terminology.
Two (2) years' recent related experience, or an equivalent combination of education, training, and experience.
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts.
Clear understanding of and commitment to eradicate Indigenous-specific racism and embed Indigenous Cultural Safety and Humility.
Demonstrated knowledge of legislative obligations and provincial commitments within Specimen Receipt and Dispatch contexts (including TRC Calls to Action, In Plain Sight, BC Declaration on the Rights of Indigenous Peoples Act, UNDRIP, Reclaiming Power and Place, Declaration Act Action Plan, Remembering Keegan, BC Anti-racism Act).
Ability to communicate effectively verbally and in writing.
Ability to operate related equipment.
Physical ability to carry out duties.
Ability to organize work.
Typing at 45 w.p.m.
Commitment to personal learning journey related to Indigenous-specific racism and dismantling systems of oppression
Grade 12Medical terminologyData entryEffective verbal and written communicationPhysical ability to carry out dutiesOrganizing workAbility to operate related equipmentScheduling appointmentsIndigenous Cultural Safety and Humility commitmentSpecimen receipt, sorting, verification, and accessioningLaboratory information system (LIS) data entryClerical and receptionist dutiesTelephone, faxing, filing, and invoicingPatient registration and obtaining necessary informationExplaining sample collection procedures to patientsSample processing (including centrifugation) per established procedures
Job description
Laboratory Clerk Specimen Receipt and Dispatch, BC Centre for Disease Control Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Medical Laboratory Assistant Supervisor or designate, the Laboratory Clerk performs data entry functions; receives, sorts and verifies specimens against requisition/physicians' orders; accessions specimens; provides clerical and receptionist duties such as answering the telephone and filing for the department. What you’ll do
Perform clerical duties such as scheduling appointments, performing computer entry, filing, telephoning, faxing, and invoicing.
Receive and register patients by obtaining necessary information for patient data and test entry into the Laboratory Information System according to established procedures. Explain sample collection procedures to and answers related questions of patients.
Receive, process, and prepare (centrifuges) patient samples in accordance with established procedures.
Prioritize workflow and prepare (packages) samples for send-out in accordance with all transportation regulations and procedures.
Distribute, file, retrieve, and dispose of laboratory specimens, slides, and blocks.
Mail and distribute patient reports as required.
Maintain (counts, stocks and alerts appropriate leader when volume is low) laboratory inventory and supplies.
Maintain a variety of records such as standing orders and requisitions, temperature records, cleaning and disinfection logs, inventory logs.
Clean/disinfect/wipe work area(s) as per established procedure.
Assist with the orientation of new department staff as directed.
Participate in departmental continuous quality improvement activities and utilizing knowledge of laboratory workflow provide input to problem solve and improve service and processes.
Perform other related duties as assigned. What you bring
Qualifications
Grade 12, medical terminology, and two (2) years' recent related experience; or an equivalent combination of education, training and experience.
Benefits
Municipal pension plan
Comprehensive benefits package
WorkPerks discount program
Psychological health & safety programs
Holistic wellness resources
Annual statutory holidays (13) with generous vacation entitlement and accrual
Professional development opportunities (in-house training programs, including San’yas Indigenous Cultural Safety Training and Core Linx for Leadership roles)
Packaging samples for send-out in accordance with transportation regulations
Inventory management (counts, stocks, alerts when volume is low)
Record maintenance (standing orders, requisitions, temperature records, cleaning/disinfection logs, inventory logs)
Cleaning/disinfection of work areas
Typing at 45 w.p.m
Continuous quality improvement participation and problem solving
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Specimen Receipt and Dispatch contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system. Core Competencies
Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.). Skills & Knowledge
Ability to communicate effectively, both verbally and in writing.
Able to deal with others effectively
Ability to operate related equipment.
Physical ability to carry out the duties of the position.
Ability to organize work
Ability to type at 45 w.p.m
Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach. What we bring Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more. Job Type: Casual, Part-Time Wage: $29.52 / Hour Location: 655 W 12th Ave, Vancouver, BC V5Z 4R4
Closing Date
Applications accepted until filled Hours of Work: 0700-1500/0830-1630/0900-1700 Monday to Friday Requisition #: 200236E What we do Provincial Laboratory Medicine Services (PLMS), part of Provincial Health Services Authority (PHSA), is at the forefront of diagnostic testing in BC, operating across 31 sites in the Lower Mainland and Central Coast. From hospitals to specialty labs within Vancouver Coastal Health, Provincial Health Services Authority, Fraser Health Authority, and Providence Health Care, our dedicated teams deliver fast, accurate results that drive critical patient care and medical innovation. Whether detecting diseases, guiding treatments, or supporting groundbreaking research, PLMS plays a vital role in advancing healthcare and saving lives across the province The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study. Attention current employees of PHSA: You must apply via your internal profile at http://internaljobs.phsa.ca. The internal job posting expires on June 22nd, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days. If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.
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