Provide personal care and support for the physical, social, and emotional needs of seniors in a long-term care setting. Observe and report changes in resident conditions while documenting care and adhering to safety and health standards.
Requirements summary
Must be a graduate of an approved Personal Support Worker course in Ontario with a current CPR certificate. Registration with HSCPOA and experience in long-term care are preferred assets.
professional certificateInterpersonal SkillsTime ManagementProblem SolvingDocumentationCPRBehavioral ManagementComputer LiteracyPersonal CarePatient ObservationInfection Prevention And ControlChinese LanguageResident-Centred Care
Job description
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults.
With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life.
At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.
Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994.
The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026.
In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services.
Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily activities and personal hygiene.
The PSW will support the clients' physical, social and emotional needs in a safe manner, in accordance with the organization's resident-centred approach, complying with relevant government standards, residents' rights and the organizations mission and philosophy.
Qualifications Graduate of an approved Personal Support Worker course in Ontario, or equivalent Experience in long term care setting an asset Current CPR Certificate Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.
Resident-centred care focus with strong customer service and interpersonal skills Demonstrated ability to take initiative, problem-solve and time manage Ability to work independently as well as be an active, positive team player Behavioural management training (Gentle Persuasive Approach (GPA), U-First, CPI) an asset Computer literacy (Point Click Care, MS Office).
Basic knowledge of Workday an asset.
Ability to speak and converse in Chinese an asset Responsibilities: Assists in the nursing process by observing and reporting changes in the residents' physical and emotional condition; provides input into the care plan and implements the guidelines in the plan Adheres to the legislation, standards, policies and procedures of the LTC Home Delivers personal care to promote comfort and safety for the resident during activities of daily living in accordance with the standards of resident care set out in the Nursing Manuals Provides cognitive, social, emotional support to residents.
Benefits
Professional Development Opportunities
Competitive Total Compensation Package
Employee Education Assistance Program
Multi-employer Pension Plan
Ongoing Learning And Development
Promotes independence of resident in his/her activities of daily living.
Observes and respects resident's individual rights and choices.
Acknowledges the resident's need for dignity and Privacy Assists the resident in the proper use and care of adaptive/prosthetic devices Maintains effective communication and good relationship with residents, families and significant others Participates as a team member in co-operation with other departments to ensure quality care of the resident.
Provides input into the plan of care Documents accurately and legibly on flow sheets and daily records reflecting each resident's condition, care and specific needs Assists in the care of resident's personal belongings Complies with risk management and quality improvement programs, including infection prevention and control, occupational health and safety, incident and falls, etc.
Assists in the care of LTC home equipment by regular cleaning and inspection and prompt reporting of defects.
Provides job shadowing or mentorship to members of the health care team or students, as assigned Practices nursing restorative care to complement and supplement rehabilitation care Keeps up-to-date with developments and best practices in the field Other duties as assigned
Additional Information
Working Conditions: Considerable standing, walking, lifting and bending Exposure to all resident care elements through regular resident contact. Ability to work mixed shifts, including days, evenings, nights, weekends and short shifts. May be required to work an alternate shift(s) to meet operational needs (e.g., emergency, training, accommodation, etc.) as per scheduling practices Please apply before: 2026-06-18
Salary Range
$25.41 - $27.62 INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer: Competitive total compensation package Multi-employer pension plan Professional development opportunities Ongoing learning and development Employee education assistance program Award winning corporate culture Safe, inclusive and supportive work environment Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation. Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate. Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume. This job is posted to fill an existing vacancy. JOIN A GREAT TEAM, DOING GREAT WORK! Yee Hong Centre for Geriatric Care (“Yee Hong”) is one of the largest not-for-profit, culturally-appropriate seniors care organizations in Canada. At several campuses of care and other service locations across the Greater Toronto Area, Yee Hong offers a full continuum of services including active seniors programs, adult day programs, caregiver support services, transportation, meals on wheels, congregate dining, home care, long-term care, and hospice/palliative care. Yee Hong’s vision is “Seniors living their lives to the fullest – with health, independence and dignity”. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well-being. Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research. Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams’ commitment to highest quality care and service excellence. As a recipient of Canada’s Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong’s progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.
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