Dental Administrator - Westmount Dental Clinic

Get to Know Us

Westmount Dental Clinic located in Sydney, Nova Scotia, proudly serving the Cape Breton Island communities. The practice is led by a dedicated team of dentists, Dr. Taylor Coleman, and Dr. Caitlin Fraser. Together, they are committed to providing high-quality, compassionate care in a welcoming and supportive environment. Westmount Dental offers a full scope of services, including preventive, restorative, and cosmetic dentistry, with a strong focus on patient comfort and convenience. The clinic features free on-site parking, accessible facilities, short wait times, same-day and emergency appointments, and direct billing to insurance providers. With personalized care, modern technology, and a commitment to clinical excellence, the team ensures every patient feels confident and well cared for. Westmount Dental is the newest addition to the Mayflower Dental Group, this is an opportunity to practice in a close-knit group known for its collaborative approach while enjoying natural beauty, vibrant culture, and relaxed lifestyle Cape Breton has to offer.

Schedule

• Monday -
• Friday: 8:00
• AM - 5:00
• PM
• What
• Sets
• Us
• Apart:
• Grow
• Without
• Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant
• Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our
• Employee and
• Family
• Assistance
• Program
• Build
• Your
• Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture &
• Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
• Your
• Role: Welcome and assist patients upon arrival, creating a warm and positive first impression Optimize the daily appointment schedule to ensure full utilization with minimal gaps Effectively manage the recall system and maintain accurate, up-to-date patient records Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts Proactively manage potential cancellations and address objections to encourage patients to keep their appointments Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner