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Provincial Health Services Authority (PHSA)New
Overview
Schedule and book patient and follow-up appointments, including urgent assessment and complex interdisciplinary appointments, and provide patients with appropriate date/time/location details. Place appointment reminder calls to patients/families. Receive and register patients upon arrival; ensure patient demographics and information are complete and accurate; notify appropriate professionals when patients arrive. Perform referral functions: screen for required information, gather missing details, complete data entry, send patient questionnaires, and receive/process related paperwork. Maintain records including data entry, collating information, maintaining log sheets and patient statistics, and follow up with team members as needed. Type and distribute correspondence and other documents (including re-direct letters, reports, notices, agendas, notes/minutes, and spreadsheets) using computerized word processing and spreadsheet software; create and edit files for consistency and grammar. Provide receptionist and clerical support: answer telephones, respond to inquiries, obtain patient files, greet patients and families, print daily schedule, and forward issues/complex queries to appropriate personnel. Provide clerical and general administrative support to the Senior Director or designate and the department: book meetings, follow up on action items, file and route paperwork, open/forward mail, fax/photocopy, prepare mailers and information, arrange courier, circulate documentation, and order standard office supplies via requisitions/e-forms. Perform other related duties as assigned
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Compensation
CA$29 - CA$29 / HOUR
Posted
New