Minimum High School Diploma or G.E.D. required.
Graduation from a recognized Office Administration diploma program is required, with preference given to candidates holding a Medical Office Administration diploma.
Minimum two (2) years of related administrative experience in a clinical setting required.
An equivalent combination of education and experience may be considered.
Related experience is demonstrated by candidates who possess general office assistant experience.
Three years of experience is preferred.
Keyboarding skills, minimum of 60 wpm required; maximum four (4) allowable errors.
Testing may be conducted.
Advanced working knowledge of Windows, MS Office programs, Outlook, online medical searches, Internet searches, and database programs required.
Working knowledge of office equipment (e.g., fax machine, photocopier, scanner, etc) required.
Successful completion of a medical terminology course required.
Demonstrated commitment to family centred care required.
Demonstrated strong time management, analytical, and problem-solving skills required.
Demonstrated excellent organization, communication (verbal & written) and interpersonal skills required.
Demonstrated ability to prioritize workloads required.
Demonstrated initiative; self-motivated and able to work with minimal supervision/direction required.
Demonstrated high regard for quality, accuracy, and attention to detail required.
Demonstrated ability to respectfully work with a variety of interprofessional health care teams is required.
Demonstrated flexibility to meet workload demands required.
Commitment to continual learning and willingness to share knowledge with and support the development of Co-workers required.
Excellent judgment and discretion in handling confidential and/or sensitive information required.
Function effectively in a stressful environment with multiple deadlines and concurrent activities required.
Experience with OPOR-CIS and Novari ATC experience preferred.
Experience in computerized medical billing applications is preferred.
Previous surgical booking experience an asset.
Competency in other languages an asset; French preferred.
Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing.
If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation.
Please discuss your needs when invited to the assessment process.
This is a Admin Professionals bargaining unit position.
Preference is given to bargaining unit employees for unionized positions.
Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
