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  3. Unit Clerk, Vancouver Island Regional Correctional Centre (VIRCC), Correctional Health Services - Victoria, BC
PH

Unit Clerk, Vancouver Island Regional Correctional Centre (VIRCC), Correctional Health Services - Victoria, BC

Provincial Health Services Authority (PHSA)·Victoria, British Columbia

CA$30 - CA$30/hrCasual0-2 yrsPosted 6 hours ago
Practice for this role

Unit Clerk, Vancouver Island Regional Correctional Centre (VIRCC), Correctional Health Services - Victoria, BC · CA$30 - CA$30/hr

How this role compares

Computed from live listings

  • -10% vs. median posted rate for behavioral health roles in Victoria, British Columbia (CA$33.49/hr, n=129)
  • 133 similar openings in the Victoria area · median CA$33.49/hr
CA$26.42/hr · p10p90 · CA$200/hr
this role: CA$30.03/hrmedian CA$33.49/hr

Shaded band: the middle 50% of 129 posted behavioral health roles in Victoria, British Columbia rates. This role sits in the 16th percentile.

About the role

Pay for this role is about 10% below the Victoria, British Columbia median for behavioral health roles.

Provide receptionist support to clients, visitors, staff, and volunteers..

Maintain paper and electronic clinical records in the Primary Assessment and Care system..

Process and transcribe physicians' orders and coordinate required documentation..

Maintain staffing rosters, vacation schedules, attendance records, and payroll-related documents..

Arrange client appointments and outpatient bookings with consult services..

Take minutes of unit meetings and distribute them after review.

Unit

Clerk BC Mental Health & Substance Use Services Victoria, BC This casual opportunity is with Vancouver Island Regional Correctional Centre located in Victoria, BC. What is Correctional Health Services Correctional Health Services is a province-wide, specialized program providing care for clients who are incarcerated in one of BC’s 10 provincial correctional facilities. We believe everyone deserves a chance to access and receive the same quality of care as they would in the community. Discover what it means to be apart of the Correctional Health Services team. Watch this video to learn about working with BC Mental Health and Substance Use Services! What you’ll do

Provide receptionist functions by performing duties such as supporting visitors to Health Centre, supporting clients, assisting staff and volunteers, answering telephones, providing information and/or forwarding inquiries to appropriate personnel to facilitate a steady flow of foot traffic and coordination of telephone calls.

Maintain client paper charts and in the Primary Assessment and Care (PAC) system by performing duties such as receiving admission documentation, creating clinical records using appropriate forms/layout in accordance with established procedures, ensuring material is labeled with client information, contacting Clinical Records or other facilities for archived client documentation, thinning clinical records, filing material such as lab results into relevant sections, completing the clinical record upon discharge, and ensuring all records are maintained in PAC.

Prioritize, process, and transcribe physicians’ orders according to established procedures through methods such as checking clinical records in PAC and paper chart to identify new orders, forwarding STAT items to nursing personnel, telephoning rush requests, completing required paperwork/Kardex for items such as blood work or dietary changes, entering information/requests into computerized systems, and confirming completion of orders prior to initialing by the registered nurse/registered psychiatric nurse. Take minutes of unit meetings and distributes to all staff after review by Manager.

Perform staffing functions such as maintaining accuracy of roster changes, posting vacation rosters for staff picks and providing a completed copy to the Manager, ensuring absences are recorded on ward timesheets, ensuring appropriate documents are completed and forwarded as directed by the manager, and advising Pay Office promptly of actions which affect employees’ pay. Establish a bring forward system for attendance and other issues for follow-up purposes.

Arrange appointments and/or schedules outpatient booking for clients in collaboration with consult services by contacting designated services, obtaining times, recording appointments in clinical records, maintaining booking listings, providing instructions and notifying required personnel, and adjusting arrangements as directed. What you bring

Requirements

Grade 12 education..

Graduation from a recognized Nursing Unit Clerk Program..

One year of recent related experience or an equivalent combination of education, training, and experience..

Knowledge of medical terminology..

Ability to communicate effectively verbally and in writing..

Ability to organize work, operate related equipment, and use computer software applications..

Ability to deal effectively with others and physically perform the duties..

Commitment to Indigenous cultural safety, anti-racism, equity, and addressing systemic discrimination.

  • Grade 12
  • Graduation from a recognized Nursing Unit Clerk Program
  • Medical terminology
  • Organizational skills
  • Verbal and written communication
  • Computer software applications
  • Appointment scheduling
  • Indigenous cultural safety
  • Clinical records management
  • Anti-racism and equity awareness
  • Keyboarding at 40 words per minute
  • Transcription of physicians' orders
  • Nursing unit clerk skills
  • Reception and telephone support
  • Staffing and roster administration

Benefits

  • Professional development opportunities
  • Health and wellness support
  • WorkPerks discount program
  • In-house training courses
  • Flexible work options may be available depending on position
  • Employee development and recognition programs

Posting details

Employment type
Casual
Experience
0-2 yrs
Salary
CA$30 - CA$30/hr
Location
Victoria, British Columbia
Posted
Aug 28, 2026
Application
Employer website
PH

Hiring organization

Provincial Health Services Authority (PHSA)

Provincial Health Services Authority (PHSA) is hiring in Victoria, British Columbia. It operates in healthcare. This opening is listed as casual.

IndustryHealthcare
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Qualifications

  • Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience, or an equivalent combination of education, training, and experience.
  • Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Mental Health and Substance Use Services contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system. Core Competencies
  • Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
  • Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.). Skills & Knowledge
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to keyboard 40 wpm.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to utilize a variety of computer software applications.
  • Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
  • Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach. What we bring Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more. Job Type: Casual Wage: $30.03 per hour Location: 4216 Wilkinson Road, Victoria, B.C. V8Z 5B2 What we do BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges. BCMHSUS program is part of the Provincial Health Services Authority (PHSA). PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services PHSA and BCMHSUS committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Market context

Behavioral health roles remain in steady demand

In British Columbia, behavioral-health roles often reflect ongoing demand in acute care, community mental health, and integrated service settings. These positions are competitive because employers typically look for current BC nursing registration, recent experience with acute mental illness, and comfort working on multidisciplinary teams. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then tailor your application to show relevant mental-health and team-based experience.

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