The Salvation Army Canada and Bermuda Territory·Calgary, Alberta
This position provides case management and support services for residents of the Women’s Shelter and Transitional Housing. Responsibilities include conducting intake assessments, developing SMART goals, and facilitating educational workshops.
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.
Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.
In addition, we support people experiencing unemployment, addiction and family challenges.
We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Position Purpose Summary: This position provides support and case management, as well as implements programming, for The Women’s’ Shelter and Women’s Transitional Housing residents.
1.
Resident
Support/Case
Management: Welcomes and orients residents to program and services. Engages with community support services to determine appropriateness of referral from the perspective of the individual’s need and resource referral criteria. Conducts resident intake interviews, assessments, and completes follow-up tasks, as determined Responds to community and resident inquiries, providing suggestions/information on appropriate resources and referrals (e.g., funding for housing) Provides resident support through several different channels/strategies based on resident needs. Signs agreements with residents regarding behaviour concerns, and occupancy fees arrears, as determined by program guidelines Provides emergency/crisis intervention and responds accordingly (may involve conflict resolution.) Works collaboratively with community agencies to resolve resident concerns. Assesses and work with residents to develop SMART goals; participates in resident meetings and progress reviews. Researches, creates, and presents information on programs and workshops. Attends community agency meetings and workshops, as approved by the Manager May pack up and lift resident belongings. May facilitate approved groups sessions with residents. 2.
The target hiring range for this position is $25.39 to $31.73 with a maximum of $38.08. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
Candidates must hold a two-year diploma in a social services or mental health field and have at least one year of frontline casework experience. Registration with the Alberta College of Social Workers is required for those with a Social Work diploma or degree.
Market context
Behavioral-health roles in Alberta are often driven by ongoing demand for support workers who can assist clients in community and residential settings. This type of position is competitive because employers commonly look for relevant postsecondary training, a valid Class 5 driver’s license, reliable transportation, and comfort with aquatic activities and pets. Review the AI-summarized requirements and benefits here to quickly compare fit and save time on original job-description research.
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