Supervised Access Worker

As a member of Kinark’s Supervised Access Program, the Resource Worker manages client related processes and services under the supervision of the Program Coordinator. The Resource Worker works collaboratively with clients, the legal and social services’ community and the Supervised Access team, ensuring clear and concise communication. This engagement continues throughout the client’s service experience. Attention to factual documentation and avoiding opinion is paramount. The successful candidate will be required to work flexible hours including early evenings and some weekends in an Office/Centre environment. This position is covered by the Ontario Public Service Employees Union (OPSEU) Local 355 group.

Hourly Rate

Level I:$27.78; Level II:$29.07; Level III:$30.42 As per the collective agreement, internal applicants will be considered first.

Duties and Responsibilities

• Responds, processing referrals through registration, intake, orientation to service decisions, scheduling, report writing.
• Manages data base, electronic file notes and service specific documents.
• Works with key community partners and collaterals that intersect with Supervised Access.
• Tracks and manages recovers, including fees for reports, letters.
• Attentive to ensuring safety of all participants including SAP team is addressed.
• Engage in and/or redirects difficult conversations to ensure service demands, complaints, safety risks and critical incidents are addressed.
• Facilitates direct service between parents/significant others and their children aligning with service agreements and court orders

Qualifications

• Requires completion of Community College Diploma/Social Services or equivalent.*
• Minimum 1 year practical related experience is required.
• Excellent verbal and written communication skills is required.
• Competent IT experience
• CPR/First Aid Certified
• Conflict Resolution and Crisis Prevention Intervention Certification or equivalent
• Bilingualism (English and French) considered an asset. *
• Please note that Equivalent combination of education & experience will be considered. Kinark Child and Family Services conditions of employment include but are not limited to successful Criminal Record Check with Vulnerable Sector Screening or Criminal Broad Record Check, based on position, and completed Pre-Employment Medical certificate. Criminal record check disclosures with confirmed findings will be reviewed in accordance with applicable policies and relevant legislation and does not necessarily preclude employment. Each case is reviewed individually and considers the relevance of the findings to assess the implications to employment Candidates must have the skills and knowledge needed to work with an increasingly diverse client and staff population as well as a proven commitment to anti-oppression, equity, and inclusion as relevant for the role applied to. Kinark Child and Family Services values inclusivity and diversity in the workplace, including age, ancestry, disability, gender expression, gender identity, race, religion and sexual orientation, that make each of us unique, and recognize that people experience oppression based on these characteristics and identities. We encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation during any stage of the recruitment process, please notify People and Culture at kinark.jobs@kinark.on.ca or (905) 474-9595. While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.