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  3. Walk In Clinical Counselling Volunteer
FS

Walk In Clinical Counselling Volunteer

Family Service Toronto·Toronto, Ontario

Unknown·On Site·2-5 yrs·Posted 14 hours ago
Practice for this role

About the role

Provide clinical counselling services using a single-session model to individuals, families, and couples. Assess client needs, establish therapeutic goals, and ensure accurate documentation of sessions.

Position Details: Single-Session walk in volunteer counsellor

Program

Single-session Walk In Counselling

Time Commitment: A 6-month commitment is required, up to 02 Thursday shifts per month from 2pm-8pm

Location

355 Church Street Application Deadline

Until filled File Number

VOL-WIC #11-26 - with cover letter and resume

E-Mail

hrdep@familyservicetoronto.org

Mail: HR, 355 Church Street, Toronto ON M5B 0B2

Web

familyservicetoronto.org

Grow with us!

Family Service Toronto (FST) helps people face a wide variety of life challenges. For over 100 years, we have worked with individuals and families destabilized by precarious mental health and/or socioeconomic circumstances, to achieve greater resilience and stability in more just and supportive communities. We achieve this through our direct service work of intervention and prevention which includes, case management, counselling, peer support and education; knowledge building; and system-level work including social action, advocacy, community-building and working with partners to strengthen the sector.

We’re proud of our people and culture! We are constantly evolving what we do and how we do it. Our work is grounded in the lived experience of the clients and the community. We celebrate diversity, equity, inclusion, and excellence. We are agile, learning and always willing to try new things.

The opportunity!

To provide single-session counselling services to individuals, families, and couples who are 18+ and who live or work in Toronto through the Walk-In Counselling Service. The Walk-In is a collaborative model and team members are onboarded through co-counselling.

Responsibilities

  • Provide clinical counselling using a single-session model
  • Assess client needs, collaboratively identify therapeutic goals, apply appropriate therapeutic interventions and plan next steps within a 50-minute counselling session
  • Work collaboratively with the Family Service Toronto’s staff, students, and volunteers
  • Same-day completion of all documentation required
  • Communicate accurate information about the Walk-In Counselling service to clients
  • Skills/Experience
  • Successful completion of a recognized Master’s level clinical training program. Foreign credentials are valued.
  • Registration with the College of Registered Psychotherapists of Ontario (CRPO), the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Registrants of other colleges that are authorized to provide the controlled act of psychotherapy will also be considered
  • Excellent oral and written communication skills in English
  • Ability to provide counselling in a second language is a strong asset
  • Strong clinical knowledge and skills in a recognized psychotherapeutic modality including (but not limited to) Narrative, Solution-focused, Acceptance and Commitment (ACT), Mindfulness, Gestalt, Motivational Interviewing (MI), Cognitive Behaviour (CBT), and Dialectical Behaviour (DBT) therapies
  • Knowledge of crisis intervention, suicide, risk assessments, and safety planning
  • Current experience working with individuals and/or families and/or couples in a clinical counselling capacity
  • Ability to work with marginalized persons from a client-centred, trauma-informed, anti-oppressive, and strengths-based approach
  • Ability to maintain boundaries with clients
  • Good knowledge of community resources in the City of Toronto
  • Ability to independently complete clinical case notes by end of their shift
  • Demonstrated commitment to equity, diversity and inclusion

Interested?

Please indicate file number VOL-WIC #11-26 on your application and submit cover letter and resume to hrdep@familyservicetoronto.org [hrdep@familyservicetoronto.org].

Our goal is to attract, develop, and retain highly talented individuals from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives.

We actively encourage applicants from all equity seeking groups. First Nations, Inuit, Métis, Black and People of Colour, people with disabilities, people of diverse gender expression, and people with lived experience of poverty are encouraged to apply.

In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and FST’s Equity and Inclusion policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

Family Service Toronto does not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants during the recruitment process.

We thank all applicants and will contact the individuals selected for an interview.

Requirements

Requires a Master's level clinical training program and registration with a relevant Ontario regulatory college. Candidates must possess strong clinical knowledge in psychotherapeutic modalities and experience working with marginalized populations.

  • postgraduate degree
  • Documentation
  • Written communication
  • Oral communication
  • Case management
  • Trauma-informed care
  • Crisis intervention
  • Motivational interviewing
  • Safety planning
  • Client-centred approach
  • Solution-focused therapy
  • Cognitive behavioural therapy
  • Suicide risk assessment
  • Clinical counselling
  • Anti-oppressive practice
  • Narrative therapy
  • Single-session therapy

Posting details

Employment type
Unknown
Work arrangement
On Site
Experience
2-5 yrs
Location
Toronto, Ontario
Posted
Aug 25, 2026
Application
Employer website
FS

Hiring organization

Family Service Toronto

VISION Family Service Toronto envisions a city in which individuals, families and communities are resilient and thriving. MISSION Family Service Toronto works with individuals and families in Toronto, destabilized by precarious socio-economic circumstances and/or mental health,...

IndustryIndividual and Family Services
TypeNonprofit
Size51-200 employees
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Market context

Behavioral health roles remain in steady demand

In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.

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