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HH

HHS at Home Navigator

Hamilton Health Sciences·Hamilton, Ontario

Full Time·On Site·2-5 yrs·Posted 1 day ago
Practice for this role

About the role

The Navigator facilitates smooth patient transitions from hospital to home by collaborating with healthcare teams and community partners. They also lead program evaluation and quality improvement initiatives to optimize patient outcomes and service delivery.

  • The HHS at Home Navigator will support a unique model of service delivery centred on patient needs and facilitates transition to the most appropriate services that meet the individual and functional goals of the patient. The HHS at Home Navigator works in collaboration with the health care teams across the hospital, the service provider organization (home care delivery team) and other community partners to ensure patients can smoothly transition home with supports in a safe and timely manner. The Navigator provides education and support to HHS teams, patients and their families about the program and works to creatively address barriers to patient flow. The HHS at Home Navigator also takes the lead on evaluating and improving the program to ensure optimal performance and outcomes. The Navigator will be based at the Hamilton General Hospital site.
  • Post secondary education; Degree in a relevant field
  • Regulated Health Professional with current registration to applicable Regulatory College
  • Recent, minimum 3-5 years’ experience in clinical practice, acute care and/or chronic disease management where participated in and facilitated effective patient transitions out of hospital
  • Demonstrated knowledge and experience in working with a continuum of services across sectors (including home care), and resources to enhance patient self-management and quality of care preferred
  • Demonstrated knowledge of community support services and homecare services and applicable legislation including the Connecting Care Act and Connecting People to Home and Community Care Act preferred
  • Demonstrated excellent verbal and written communication skills and strong ability to build relationships and work both independently and collaboratively with various partners across the system
  • Assertive problem solving, decision-making and conflict resolution skills
  • Demonstrated excellence in consultation, negotiation, mediation and client advocacy
  • Demonstrated experience in using adult learning principles to educate patients, families and other health care providers
  • Skilled in using computer programs, including, Microsoft Excel, Word, Outlook, and Power Point
  • Knowledge and experience in leading and evaluating quality improvement initiatives using quality improvement methodologies
  • Demonstrated commitment to personal learning and growth

Requirements

Candidates must hold a degree in a relevant field and be a regulated health professional with 3-5 years of clinical experience. Strong communication, problem-solving, and knowledge of community support services are essential for this role.

  • bachelor degree
  • Negotiation
  • Microsoft Excel
  • Consultation
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Mediation
  • Conflict resolution
  • Quality improvement
  • Chronic disease management
  • Case management
  • Patient advocacy
  • Clinical practice
  • Adult learning principles
  • Acute care
  • Patient transitions

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Hamilton, Ontario
Posted
Aug 25, 2026
Closes
Sep 1, 2026
Application
Employer website
HH

Hiring organization

Hamilton Health Sciences

Hamilton Health Sciences is a community of 15,000 staff, physicians, researchers and volunteers that proudly serves southwestern Ontario residents. We also provide specialized care to people of all ages from across the province in many areas, such as cardiac, stroke, trauma,...

IndustryHospitals and Health Care
TypeGovernment Agency
Size5,001-10,000 employees
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Market context

Ontario Home Navigators Bridge Care and Community Supports

In Ontario, HHS at Home Navigator roles typically seek regulated health professionals who can coordinate care across clinical and community settings, making clinical experience and knowledge of local support services important differentiators. Candidates can strengthen applications by highlighting specific examples of problem-solving, communication, and service navigation. The requirements and benefits shown here are AI-summarized from the original job description, helping you compare opportunities with less research time.

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