Provincial Health Services Authority (PHSA)·Vancouver, British Columbia
Prepare, verify, accession, label, sort, store, and distribute laboratory specimens..
Receive and review specimens and requisitions for accuracy and completeness..
Enter patient demographics and test requests into computer systems and the Laboratory Information System..
Respond to requests for test results and direct telephone and fax inquiries..
Prepare and ship specimens and documentation to referral laboratories and hospitals in accordance with regulatory requirements..
Maintain laboratory records, equipment, work areas, and supplies..
Identify and report operational, computer, and equipment issues..
Perform cleaning, disinfection, waste management, and other related laboratory clerical duties.
Laboratory Clerk Bacteriology, BC Centre for Disease Control Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Site Supervisor, Team Lead and/or designate, the Laboratory Clerk performs general laboratory and clerical procedures related to data entry, and the receipt, handling, accessioning, preparation and distribution of laboratory specimens. What you’ll do
Prepare specimens for testing in accordance with established procedures by performing duties such as centrifugation, aliquoting and loading samples.
Verify specimen type according to established procedures, sorts and assigns laboratory numbers to specimens, in priority according to pre-defined criteria, and applies barcode labels according to established operating procedures.
Receive incoming specimens, requisitions, and checks for accuracy and completeness of information such as personal health number, name, date of birth and related test(s) required. Contacts physicians or labs for missing information and makes necessary corrections.
Process test requisitions by entering patient data into computer systems, issues new patient identification number where required, obtains or clarifies missing information, corrects errors in patient demographic data and enters corrections into computer systems. Enters test requests into the Laboratory Information System (LIS).
Respond to requests for test results, faxes same, as required.
Receive telephone/fax requests for information and directs requests according to established procedures.
File and organizes records, such as requisitions, statistical information
Identify and communicate operational issues and computer/equipment-related problems to supervisor.
Store and retrieve specimens under appropriate conditions, documents and ships samples to other laboratories and discards samples according to established procedures.
Prepare, record, and send specimens and appropriate request forms to outside/referral laboratories and hospitals according to Transport of Dangerous Goods (TDG) and other regulatory requirements.
Prepare test runs by pulling specimens for worksheet, matching specimens and requisitions and retrieving frozen samples for testing.
Order and receives supplies.
Deliver samples and related documentation to and from in-house laboratory sections.
Maintain laboratory equipment, such as refrigerators, freezers, centrifuges and testing equipment as directed by performing duties such as cleaning, and temperature recording. Performs maintenance procedures according to established procedures. Recognizes malfunctions in equipment and reports these to the lead hand or designate.
Maintain daily cleaning and disinfection of work areas and equipment according to established schedule and procedure by performing duties such as: preparing fresh disinfectant solutions; wiping bench tops and equipment following established procedures; according to established weekly and monthly procedures. Performs waste management duties as per standard operating procedures.
Keep workstations well stocked with supplies. Monitor supplies and advises lead hand or designate when supplies need replenishing and performs related duties such as receiving, recording and storing new shipments of supplies.
Perform other related duties as assigned. What you bring
Applications accepted until filled Hours of Work: 0800-1600/0830-1630/0900-1700/0930-1730 (Monday to Friday & Saturday on rotation). Requisition #: 202968E What we do Provincial Laboratory Medicine Services (PLMS), part of Provincial Health Services Authority (PHSA), is at the forefront of diagnostic testing in BC, operating across 31 sites in the Lower Mainland and Central Coast. From hospitals to specialty labs within Vancouver Coastal Health, Provincial Health Services Authority, Fraser Health Authority, and Providence Health Care, our dedicated teams deliver fast, accurate results that drive critical patient care and medical innovation. Whether detecting diseases, guiding treatments, or supporting groundbreaking research, PLMS plays a vital role in advancing healthcare and saving lives across the province The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study. ATTN: PHSA Employees: To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca Please note the internal job posting will no longer be accessible after the expiry date of August 31st 2026. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting. If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.
Grade 12 education, medical terminology, and two years of recent related experience, or an equivalent combination of education, training, and experience..
Knowledge of laboratory specimen receipt, dispatch, handling, and processing procedures..
Ability to communicate effectively verbally and in writing and deal effectively with others..
Ability to operate related laboratory equipment and physically perform the duties of the position..
Ability to organize work and type at 45 words per minute..
Knowledge of Indigenous-specific and systemic racism, Indigenous Cultural Safety and Humility, and related legislative and policy commitments.
Market context
In British Columbia, laboratory clerk positions are typically in demand in hospitals, diagnostic labs, and other healthcare settings that rely on accurate front-desk and records support. These roles are competitive because employers often look for Grade 12, medical terminology, recent related experience, and strong communication and equipment-handling skills. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show experience with patient-facing coordination, accuracy, and organized clerical work.
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