Provincial Health Services Authority (PHSA)·Vancouver, British Columbia
Provide technical leadership, guidance, and expertise to laboratory staff in the clinical chemistry discipline..
Monitor technical work, quality indicators, safety procedures, and compliance with applicable standards..
Support the development and implementation of quality programs, policies, procedures, and corrective actions..
Coordinate staff and student orientation, training, competency assessments, and performance-related activities..
Assist with the evaluation, implementation, maintenance, and calibration of laboratory instrumentation and methodologies..
Support the implementation, maintenance, training, and downtime procedures for Laboratory Information Systems..
Maintain laboratory inventory and approve orders for reagents, supplies, and sundries..
Provide troubleshooting support for instrumentation, methodology, technical issues, and laboratory operations..
Travel throughout the Lower Mainland to provide onsite support at designated Pathology and Laboratory Medicine sites.
Technical Coordinator P2BS CAMLPR Clinical Chemistry - BC Children's and Women's Hospital Vancouver, BC In accordance with the Purpose, Vision, Values, Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Technical Coordinator is responsible to assist in providing technical leadership and expertise in the designated discipline or area of expertise. Acts as a technical resource for designated practice; monitors the quality of technical work performed to ensure standards are met and safety procedures are followed. Participates in the development, coordination and implementation of staff and student orientation and training programs. Provides input into performance management of team members, and provides technical training and coaching to laboratory staff. Assist with workplace solutions and the implementation of new; equipment, techniques, and procedures at assigned and other designated sites. What you’ll do
Act as a technical resource by providing technical guidance to staff within the designated discipline or area of expertise using established standards and methodologies. Assist the Technical Practice Lead or Team Lead in the development of; standardized policies, standards and procedures in support of practice goals and objectives. Assist in implementing and communicating planned technical changes to staff and providing the appropriate feedback to the Technical Practice Lead or Team Lead as required. Involve the Team Lead or Technical Practice Lead in resolving problems and removing barriers.
Provide technical guidance and advice through methods such as demonstrating procedures and work techniques to staff, assisting with facilitating resolutions to technical issues, and monitoring technical activities to ensure area standards are met and safety procedures are followed. Communicate unresolved work issues to Team Lead or Technical Practice Lead as appropriate for escalation. Act as a resource person for troubleshooting problems with instrumentation and methodology.
Assist with the development, implementation and evaluation of the discipline specific Quality Program and related activities, and assists in monitoring KPI’s. Monitor internal and external quality control and other quality indicators, makes corrections as appropriate, and prepares quality indicator reports. Communicate technical quality issues to the Technical Practice Lead or Team Lead, participate in the investigation of critical incidents as required and ensures that the Site Supervisor or Team Lead is kept informed of all quality and safety issues. Implement DAP standards and recommendations and ensure staff compliance. Assist in the investigation of complaints from health care providers and patients. Assist Site Supervisor and Team Lead to ensure the site/area meets safety standards. Comply with safety responsibilities as outlined in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual.
Participate in the development, coordination and implementation of staff and students orientation and training programs. Assist the Technical Practice Lead or Team Lead and Site Supervisor with coordination of training activities and performance within designated area, identify training requirements, develop tools for training and competency and perform the necessary audits to ensure competency. Demonstrate procedures and work techniques as required. Provide input on technical performance issues and refers them to the Site Supervisor.
Participate in the evaluation, selection and implementation of new instrumentation and methodology, as required. Inform the Technical Practice Lead or Team Lead of the equipment needs for the site/area and provides data such as test volumes and maintenance documents as required. Assist in the implementation of timelines and assigns staff to the evaluation and implementation of new equipment. Assist in the evaluation of new methods and equipment, the implementation of new procedures, and schedules the training of designated staff in new equipment, techniques, and procedures as appropriate. Responsible for maintenance and calibration of designated laboratory instruments and informs, Technical Practice Lead or Team Lead and Site Supervisor and department staff of significant instrument failures as required. Assist the Technical Practice Lead or Team Lead with the development and maintenance of procedure manuals for assigned area.
Assist the Team Lead or the Technical Practice Lead with implementation, maintenance, and upgrading of new Laboratory Information Systems (LIS). Participate in the maintenance of the Laboratory Information System as required, assists with LIS training and responds to specific user requirements. Identify need for changes and assists in identifying areas for efficiency improvements, communicates requirements as appropriate. Participate in the coordination of downtime procedures and insure staff competency of LIS. Report LIS failure issues to Site Supervisor or Technical Practice Lead.
Ensure safety procedures are followed by performing duties such as providing staff with opportunities to participate in the laboratory safety team, communicating safety issues and providing safety related information as it is provided from others including the laboratory safety awareness team, occupational health and safety staff and established regulatory bodies. Ensure required staff training is completed.
Assist in the implementation of practice related training and orientation in collaboration with the Team Lead or Technical Practice Lead. Review training requirements with staff and students. Ensure student performance evaluations are completed and facilitates the completion of competency assessment tools.
Maintain awareness of relevant advances and changes in current trends regarding instrumentation, methodology and technical knowledge and expertise. Maintain competency on appropriate benches by regularly performing routine and/or complex tests in areas of the laboratory following established methods and guidelines and utilizing automated instruments or manual techniques. Validate tests performed by monitoring performance and checking results for probable outcomes.
Responsible for maintaining appropriate levels of inventory and approves orders of reagents, supplies and sundries in accordance with LEAN practices and in consultation with the Team Lead or Technical Practice Lead.
Participate and/or ensure laboratory representation and participation in program teams, and other internal/external committees such as LEAN projects, as required.
Travel throughout the lower mainland, as assigned, to provide onsite support to various Pathology and Laboratory Medicine sites.
Perform other related duties as assigned. What you bring
Applications accepted until position is filled Hours of Work: Monday-Friday - 07:00-09:00/15:00-17:00 Requisition #: 203171E What we do Provincial Laboratory Medicine Services (PLMS), part of Provincial Health Services Authority (PHSA), is at the forefront of diagnostic testing in BC, operating across 31 sites in the Lower Mainland and Central Coast. From hospitals to specialty labs within Vancouver Coastal Health, Provincial Health Services Authority, Fraser Health Authority, and Providence Health Care, our dedicated teams deliver fast, accurate results that drive critical patient care and medical innovation. Whether detecting diseases, guiding treatments, or supporting groundbreaking research, PLMS plays a vital role in advancing healthcare and saving lives across the province The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study. Attention current employees of PHSA: You must apply via your internal profile at http://internaljobs.phsa.ca. The internal job posting expires on August 31, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days. If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.
Successful completion of a recognized competency assessment exam and registration in the relevant field through CAMLPR, or certification with CSMLS..
CAMLPR Clinical Chemistry discipline qualification..
Bachelor of Science degree, Advanced Registered certificate, or supervisory/management program completion, plus at least three years of recent related experience or an equivalent combination of education, training, and experience..
Valid British Columbia driver's license and access to a personal vehicle for business purposes..
Comprehensive knowledge and recent experience in the applicable laboratory discipline, standards of practice, method development, quality processes, and laboratory safety..
Ability to lead, teach, coach, motivate, communicate effectively, resolve conflicts, work independently and collaboratively, and prioritize competing demands..
Ability to operate laboratory equipment and computerized systems, including Word, Excel, and PowerPoint..
Commitment to Indigenous Cultural Safety and Humility, anti-racism, equity, and understanding of relevant Indigenous rights and legislative obligations..
Physical ability to perform the duties and ability to travel to designated facilities.
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Market context
Technical Coordinator roles in British Columbia clinical laboratories typically attract candidates with recognized competency assessment, CAMLPR Clinical Chemistry qualification, and relevant registration or CSMLS certification. Competition may reflect the combination of laboratory expertise, coordination responsibilities, and post-secondary or supervisory preparation; review registration eligibility and prepare evidence of discipline-specific experience before applying. Requirements and benefits here are AI-summarized from the original job description, helping you compare opportunities while saving research time.