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  3. Secretary, Oncology Clinic - BC Cancer Surrey
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Secretary, Oncology Clinic - BC Cancer Surrey

Provincial Health Services Authority (PHSA)·Surrey, British Columbia

CA$32 - CA$32/hr·Full Time·On Site·2-5 yrs
·Posted 7 days ago
Practice for this role

About the role

Provide secretarial and administrative support to the oncology clinic and clinical team..

Receive, assess, and direct patient and external calls..

Coordinate patient appointments and medical tests..

Retrieve patient information and maintain correspondence and records..

Arrange meetings and conferences, including agendas, minutes, and logistics..

Open, screen, prioritize, and distribute mail..

Format, edit, and draft routine correspondence and documents..

Assist with reports, research documents, and grant applications..

Support clinician scheduling, timekeeping, and coverage coordination..

Maintain a safe, inclusive, and culturally respectful environment for patients, families, and staff.

Secretary, Oncology Clinic BC Cancer Surrey, BC As a collaborative member of the health care team, the Secretary provides secretarial and administrative support within a team setting. Maintains a safe environment for patients, families and staff by adhering to safety policies, procedures, guidelines and emergency procedures. What you’ll do

Receive calls from all sources including patients; refers calls to other parties or provides information as appropriate and: a. Determines urgency of incoming calls and takes appropriate action. b. Relays information to and from clinical staff and outside facilities. c. Obtains reports by contacting appropriate departments or outside sources. d. Coordinates appointments and tests for patients in collaboration with the clinical team. e. Accesses patient information system to retrieve patient data, as appropriate. f. Greets visitors and handles enquiries

Arrange meetings/conferences and associated logistics. Act as a recording secretary by preparing agenda; drafting, typing and distributing minutes. Prepare materials as required.

Open, screen, prioritize and distribute mail. Maintain information and correspondence.

Format and edit documents for correspondence. Draft routine items for signature as required.

Assist with collecting, collating, formatting and preparing reports as required.

Assist clinicians in preparation of research documents and grant applications as required by collating information and updating documents.

Assist with clinician scheduling, timekeeping and collaborating with the clinical team for coverage as needed.

Perform other related duties as assigned. What you bring

Qualifications

  • Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years’ recent related experience or an equivalent combination of education, training and experience.
  • Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
  • Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Cancer contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system. Core Competencies
  • Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
  • Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.). You have:
  • Ability to keyboard at 50 wpm
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to organize work.

Location

  • 13750 - 96th Avenue, Surrey, BC V3V 1Z2 Applications accepted until position is filled.
  • Hours of
  • Work: Monday - Friday; 0700-1500.
  • Requisition
  • Number: 203013E *
  • Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee, entitlement or an employee benefit after receiving a full time job offer with PHSA*
  • What we do BC Cancer provides comprehensive cancer control for the people of British Columbia. BC Cancer is part of the Provincial Health Services Authority (PHSA). PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.
  • Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
  • Learn more about
  • PHSA and our programs: jobs.phsa.ca/programs-and-services PHSA and BC Cancer are committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for
  • Justice (2019), the
  • Declaration
  • Act
  • Action

Requirements

Grade 12 education, graduation from a recognized secretarial program including medical transcription, and three years of recent related experience or an equivalent combination of education, training, and experience. Requires 50 wpm keyboarding, effective verbal and written communication, organizational ability, ability to operate related equipment, and demonstrated knowledge of Indigenous Cultural Safety, anti-racism, systemic racism, relevant legislation, and health-care equity.

  • Grade 12
  • Graduation from a recognized secretarial program
  • Recognized course in medical transcription
  • Organization
  • Timekeeping
  • Medical transcription
  • Verbal and written communication
  • Report preparation
  • Patient information systems
  • Indigenous Cultural Safety and Humility
  • Secretarial and administrative support
  • Document formatting and editing
  • Appointment and test coordination
  • Anti-racism and equity awareness
  • Keyboarding at 50 words per minute
  • Meeting and conference coordination
  • Clinician scheduling
  • Call handling and triage

Benefits

  • Municipal pension plan
  • Comprehensive health and wellness benefits
  • Annual statutory holidays
  • WorkPerks discount program
  • Generous vacation entitlement
  • Holistic wellness resources
  • Psychological health and safety programs
  • Professional development and in-house training programs

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$32 - CA$32/hr
Location
Surrey, British Columbia
Posted
Aug 19, 2026
Application
Employer website
PH

Hiring organization

Provincial Health Services Authority (PHSA)

Provincial Health Services Authority (PHSA) is hiring in Surrey, British Columbia. It operates in healthcare. This opening is listed as full_time.

Salary listed on 265 jobs
IndustryHealthcare
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  • Ability to operate related equipment.
  • Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
  • Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach. What we bring Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more. Job Type: Regular, Full-Time Wage: $32.39 per hour.
  • Plan and
  • Remembering
  • Keegan: A First Nations Case Study.
  • Attention current employees of
  • PHSA: You must apply via your internal profile at http://internaljobs.phsa.ca. The internal job posting expires on August 26, 2026, and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password.
  • Our business hours are
  • Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days. If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.
  • Market context

    Oncology Clinic Secretary Roles Reward Specialized Administrative Skills

    Oncology clinic secretaries support complex scheduling, documentation, and communication, creating steady demand for candidates with medical transcription and recent healthcare experience. Competition may be stronger for roles requiring 50 wpm, organization, and effective communication, alongside benefits such as a municipal pension, health coverage, vacation, and WorkPerks discounts. Requirements and benefits here are AI-summarized from the original posting, saving research time; tailor your application to transcription and clinic coordination experience.

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