Provincial Health Services Authority (PHSA)·Vancouver, British Columbia
Receive patients, visitors, and telephone enquiries.
Process referrals and schedule and confirm patient appointments.
Admit patients using the hospital registration system.
Schedule Operating Room bookings.
Maintain payment records, files, and other clerical documentation.
Process incoming and outgoing mail and distribute reports and correspondence.
Enter, retrieve, maintain, and store medical and patient demographic data.
Collect, collate, file, and update patient information
Clerk Receptionist - Dentistry BC Cancer Vancouver, BC The Clerk Receptionist performs clerical duties such as patient reception and registration, processing of referrals, and the scheduling of patient appointments. The Clerk Receptionist also inputs and retrieves data from databases, utilizing computerized software in accordance with established policies, standards and procedures. What you’ll do
Performs reception activities such as receiving patients, parents and/or visitors, answering and redirecting telephone enquiries, taking telephone messages when necessary, and handling routine enquiries regarding the clinic. Handles inquiries regarding the clinic, redirects inquiries when necessary and takes messages as required.
Receives and processes request for referrals and appointments, using information from patient charts and/or information provided by referring medical/dental offices. Books and confirms patient appointments with dental staff and/or professionals.
Admits patients for clinic appointments using the Hospital registration system by obtaining patient information and completing admission documentation. Schedules bookings for the Operating Room (OR).
Performs clerical duties such as maintaining payment records, filing, record-keeping, typing and photocopying materials.
Receives, sorts and distributes incoming mail; processes outgoing mail. Distributes reports and correspondence.
Inputs and extracts data to establish, maintain and store statistical, medical and patient demographic information utilizing a computer database system.
Collects, collates and files all patient information such as laboratory reports and correspondence and updates patient demographic information.
Performs other related duties as assigned. What you bring
Grade 12 education.
Two years of recent related experience or an equivalent combination of education, training, and experience.
Ability to keyboard at 45 words per minute.
Knowledge of medical and dental terminology.
Effective verbal and written communication skills.
Ability to deal effectively with others.
Ability to organize work and operate related equipment.
Physical ability to perform the duties of the position.
Commitment to reconciliation, Indigenous cultural safety, and anti-racism
Market context
Dental positions in British Columbia are typically competitive because clinics look for candidates who already meet provincial licensing, CPR, and Canadian residency requirements. This role category often attracts applicants with accredited DDS/DMD training or NDEB equivalency, and the listed bonus, draw structure, and development program can make offers stand out. Review the AI-summarized requirements and benefits on this platform to quickly confirm fit before spending time on the original posting.
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