Provide high-quality virtual veterinary care, including assessments, treatment recommendations, and prescriptions through the Vetster platform. Collaborate with internal teams and maintain continuity of care by reviewing medical records and supporting established treatment plans.
About Vetster & The Role Vetster expands access to veterinary care by connecting pet owners with licensed veterinarians through a digital platform that supports professional veterinary advice, diagnoses, treatment, and prescriptions.
Vetster is seeking an experienced Staff Veterinarian to provide high-quality virtual veterinary care through the Vetster platform.
This is a primarily clinical, fully remote role.
The Staff Veterinarian will maintain a consistent virtual appointment caseload, including Vetster marketplace appointments and consultations involving animals cared for through retail and strategic partnerships.
In addition to scheduled appointments, the role includes continuity-of-care responsibilities, collaboration with Vetster’s RVT team, and clinical input across other internal teams.
What You’ll Do Provide Virtual Veterinary Care to Clients Provide virtual assessments, treatment recommendations, and prescriptions within applicable regulatory requirements through the Vetster platform. Identify cases requiring emergency or specialty care and recommend escalation.
Continuity of Care Serve as an Assigned Continuing Veterinarian when the originating Marketplace Veterinarian is unavailable, in accordance with applicable VCPR requirements. Review medical records and support continuity-of-care needs, including: Prescription renewals and fulfillment inquiries Follow-up questions related to established treatment plans Collaborate with the RVT team on escalated cases and cases requiring further review.
Clinical Expertise Provide practical clinical feedback to Product, Engineering, Operations, and other Vetster teams regarding workflows that affect veterinary care. Maintain knowledge of applicable state veterinary telemedicine laws, proposed legislative changes, VCPR requirements, and relevant regulatory changes.
Education & External Engagement As mutually agreed upon and based on availability, the Staff Veterinarian may also: Participate in media, PR, and industry events. Contribute to educational content for pet owners and veterinarians.
Schedule & Caseload This role requires an expected commitment of approximately 40 hours per week, inclusive of scheduled appointments, medical records, administrative time, continuity-of-care activities, internal meetings, and clinical follow-up.
Appointments with clients are scheduled in 20-minute increments.
The anticipated average caseload is approximately 12–16 appointments per day.
Appointments are generally scheduled consecutively (varies by demand), with protected time given for meal breaks, medical records, and administrative responsibilities.
Veterinarians have flexibility in establishing their schedule while also maintaining consistent Monday through Friday weekday availability.
No routine nights, holidays, or on-call responsibilities are expected.
What You Bring 3+ years companion animal clinical experience with a DVM or VMD degree.
Active veterinary licensure in good standing within Canada.
Willingness and ability to obtain additional provincial licenses.
Strong clinical judgment and ability to determine when virtual care is appropriate.
Excellent written & verbal communication skills Strong medical record and documentation ability Ability to collaborate with veterinarians, RVTs, and cross-functional teams.
Previous experience in veterinary telemedicine or multi-province practice is considered an asset.
Licensure & Professional Expenses Vetster will cover veterinary licenses and license renewals required for the role.
Remote Work & Travel The veterinarian is responsible for providing and maintaining internet access and private workspace needed to perform the role. Quarterly travel within Canada and/or the continental United States is expected. Vetster will cover or reimburse reasonable expenses associated with required business travel.
The expected salary band for this position is $175,000-$185,000 Fully remote veterinary practice with flexible scheduling No routine nights, holidays, or on-call responsibilities Protected medical record and administrative time Vetster-paid required veterinary licenses and renewals Predictable clinical caseload Quarterly company-paid travel Unlimited access to Vetster for your pets.
Generous vacation and personal day policy.
Comprehensive health and dental benefits for you and your family.
Competitive salary with market alignment.
RRSP matching and Employee Stock Option Plan.
Opportunities for career growth and international assignments.
A culture of inclusivity, equity, and team engagement.
Opportunities to contribute to the continued growth of virtual veterinary care
A 30-minute introductory video call with People & Culture A 45-minute clinical interview with members of Vetster’s Operations and Veterinary teams A 45-minute final-round interview with members of Vetster leadership Vetster uses a third-party provider to conduct background checks following an offer Ready to Make a Difference? Embark on a fulfilling journey with us to shape the future of pet healthcare. If you're driven by innovation, collaboration, and a love for pets, apply now to join our mission-driven team. Accommodations Vetster welcomes and encourages applications from everyone! We are committed to accommodating candidates in ways that will make them comfortable and successful throughout the hiring process - both physically and mentally. These accommodations are available at every stage of the application process upon request. AI Use Statement For this role, we will use AI screening in our Applicant Tracking System (ATS) to identify keywords and minimum qualifications as well as note-taking in interviews. These tools will assist us in pinpointing qualified candidates and moving the recruitment process along at a progressive pace. If you have any questions about our use of AI, please reach out to us.
Requires a DVM or VMD degree with at least 3 years of companion animal clinical experience. Candidates must hold an active veterinary license in Canada and possess strong clinical judgment for virtual practice.
