Edmonton City Centre Church Corp·Edmonton, Alberta
The Case Worker provides trauma-informed, individualized support to women experiencing homelessness, focusing on life skills, wellness, and housing stability. They work within an interdisciplinary team to deliver wraparound services, crisis intervention, and ongoing case management.
About e4c
e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.
The Case Worker at the Women’s Emergency Accommodation Centre (WEAC) provides individualized, trauma-informed support to people who identify as women experiencing or at risk of homelessness. Using a strengths-based and culturally responsive approach, the role assists participants in building life skills, achieving personal wellness goals, and accessing housing and community supports. Working collaboratively within an interdisciplinary team, the Case Worker delivers wraparound services that promote stability, empowerment, and long-term recovery.
Key Responsibilities
Provide relationship-based, trauma-informed support to women through life skills development, wellness coaching, and daily interactions.
Deliver direct support including emotional assistance, crisis intervention, conflict resolution, and problem-solving.
Support women in navigating housing, health, and social systems, connecting them to appropriate services and long-term supports.
Assist with case management, including intake, goal setting, and action planning to promote stability and independence.
Collaborate and communicate with the interdisciplinary team to share updates, monitor progress, and coordinate care.
Foster a safe, inclusive, and engaging environment while supporting daily operations, including medication assistance and maintaining program spaces.
Maintain accurate, timely documentation and reporting to support quality service delivery and program accountability.
At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.
Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.
Candidates must hold a diploma in human services or a related field and possess at least one year of experience working with vulnerable populations. Required certifications include Standard First Aid, CPR, Suicide Intervention, and Non-violent Crisis Intervention.
Market context
Behavioral-health roles in Alberta are often driven by ongoing demand for support workers who can assist clients in community and residential settings. This type of position is competitive because employers commonly look for relevant postsecondary training, a valid Class 5 driver’s license, reliable transportation, and comfort with aquatic activities and pets. Review the AI-summarized requirements and benefits here to quickly compare fit and save time on original job-description research.