·Posted 5 hours ago
About the role
Answer and direct in-person and phone inquiries professionally.
Provide reception and customer service, including booking and conducting tours.
Coordinate meal purchases with the dietary department.
Support event and room bookings including room set-up coordination.
Handle resume receipt and provide information regarding interviews to potential hires.
Complete department-specific screening tools for applicants to be provided to managers.
Support special events at the home.
Manage general inquiries through email.
Provide IT support.
Provide scheduling support.
Coordinate care conference schedules and invitations.
Coordinate dental clinics.
Support residents by managing monies from comfort accounts.
Maintain resident emergency lists and emergency boxes.
Maintain annual physicals lists.
Update reciprocal agreements.
Perform clerical tasks including date stamping, sorting and distributing incoming/outgoing mail, photocopying, stocking and distributing office supplies/forms, and mailing correspondence.
Take meeting minutes as required.
Maintain good working relationships with staff, residents, families, and the public.
Comply with office procedures, attend staff meetings, participate in team activities, and assist during short-staffed or emergency situations.
Use current technology to perform job functions, including timely responses to voice mail and email.
Maintain confidentiality and comply with occupational health and safety requirements.
Cover duties within an extended hours schedule including one evening per week and Saturdays
Requisition Title Administrative Support Worker Close Date 19 August 2026 Contract Type Temporary - Full Time Location Orillia, ON L3V 2K2 CA (Primary)
Job Description
Position Summary
- As a valued member of Long Term Care and Seniors Services, the Administrative Support Worker demonstrates a commitment to Resident Safety by providing quality care in accordance with the organization’s mission and vision. The role provides administrative support functions assisting in the efficient delivery of all Manor activities and respond to all inquiries in a professional manner. *
- anticipated contract length - 6 months, or as extended *
- DUTIES AND RESPONSIBILITIES (not listed in order of priority) 1. Answer and direct all in person or phone inquiries with efficiency, politeness and professionalism which includes:
- Reception and Customer Service
- Booking and conducting Tours of the home
- Meal Purchases and coordinating these with the dietary department
- Event and Room Booking including SRS for room set up
- Receipt of resumes and providing information regarding interviews to potential new hires
- Complete department specific screening tool for applicants to be provided to Managers.
- Supporting Special Events at the home
- General Enquiries through email
- IT Support
- Scheduling Support 2. Provide support to home operations through coordinating:
- Care Conference schedules and invitations
- Dental Clinics
- Providing support for Residents through managing monies from comfort accounts
- Maintenance of the Resident Emergency Lists and Emergency Boxes
- Maintaining Annual Physicals Lists
- Updating Reciprocal Agreements 3. Provide clerical support functions which includes:
- Date stamping, sorting, and distribution of incoming and outgoing mail.
- Photocopying.
- Monitoring, stocking and distribution of office supplies and forms.
- Mailing out correspondence
- Meeting minute taking as required 4. Develop and maintain good working relationships with staff, residents, their families and the public, which includes:
- Complying with all office procedures.
- Attending staff meetings.
- Participating in team activities.
- Participating in issue resolution.
- Assisting where needed when short staffed and/or in emergency situations.
Requirements
Community college certificate in an acceptable related field of study, or one (1) year of recent office experience with a Grade 12 diploma.
Knowledge of medical terminology and medical office procedures is an asset.
Advanced word processing, spreadsheet, and database application skills.
Good interpersonal and communication skills.
Submit documented TB testing results as a condition of employment.
Criminal reference check with vulnerable sector clearance less than six (6) months old at time of hire.
Valid G class driver’s license and access to a reliable vehicle.
Ability to work in a busy office environment with numerous interruptions.
Ability to maintain confidentiality in accordance with applicable privacy legislation
- Community college certificate in an acceptable related field of study
- OR one (1) year of recent office experience with a Grade 12 diploma
- Interpersonal skills
- Spreadsheet skills
- IT support
- Meeting minute taking
- Confidentiality (Municipal Freedom of Information and Protection of Privacy Act)
- Scheduling support
- Reception and customer service
- Advanced word processing
- Professional phone and email communication
- Booking and event/room coordination
- Clerical support (mail, photocopying, distribution)
- Database application skills
- Medical terminology knowledge (asset)
- Accountability and measurable outcomes
- Working with interruptions in a busy office environment
Posting details
- Employment type
- Temporary, Full Time
- Work arrangement
- On Site
- Experience
- 2-5 yrs
- Salary
- CA$56,238 - CA$68,426/yr
- Location
- Orillia, Ontario
- Posted
- Aug 11, 2026
- Application
- Employer website
Market context
Ontario administrative support roles stay practical
In Ontario, administrative support roles in healthcare are commonly tied to steady clinic, hospital, and office operations, so employers often look for candidates who can handle scheduling, records, and front-line coordination. Competition can be strongest for applicants with medical terminology, medical office procedures, and advanced word processing, spreadsheet, and database skills. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your resume to show office experience and software proficiency.
