Winnipeg Regional Health Authority·Winnipeg, Manitoba
The Systems Navigation Support Worker provides linkage for clients to primary care and community resources to support their health journey. They assist in carrying out individual service plans, conduct outreach, and facilitate supportive networks for vulnerable populations.
St-Boniface St-Vital My Health Team Job Stream: Non-Clinical Union: CUPE Anticipated Start Date - End Date: 08/24/2026 - 08/24/2027 Reason for Term: Other Leave FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $24.207, $24.946, $25.785, $26.655, $27.538, $28.405 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Faites progresser votre carrière dans la Région sanitaire de Winnipeg! Notre équipe offre une gamme étendue de services de soins de santé par le biais d’un réseau intégré de sites, de services et d’organismes. Nous sommes unis par un engagement commun en faveur de l’excellence et de l’équité des soins de santé. Position Overview My Health Team is a collaborative partnership between independent primary care practices, community organizations and regional health authorities. Partners work closely with one another to plan, develop and provide enhanced local primary care services to their client populations within their geographic area. This also will support the client journey through the health system and across community and acute care. The Systems Navigation Support Worker will provide proper linkage for clients of a My Health Team network of primary care providers, where services needed are not available through existing services, providers or where these are not accessible within the required timeframes throughout the healthcare system.
Through collaboration and partnership across various health, social service and community sectors, the program strives to promote mental health and well-being for all, to reduce inequities and their impact on vulnerable populations, and to work towards sustainability of mentally healthy individuals and communities.
The primary focus of the My Health Team is on enhanced primary care service through integration of healthcare services on health promotion, disease prevention, chronic disease self-management, and linkage with community-based resources. As a member of a multidisciplinary team the Systems Navigation Support Worker will assist in carrying out individual service plans under the direction of Primary care provider. The Systems Navigation Support Worker is responsible for rehabilitative and supportive functions including skill building/enhancement; creation and maintenance of formal and informal support networks; linking to and maintaining formal and informal support services; provision of appropriate and accurate information and consultation with families as related to skill building/enhancement and development of supports; community needs; identifying clients at risk for illness; strengthening and increasing supportive referral networks; and identifying linkages to community-based resources to assist all Network clients in navigating the service systems.
at the client’s primary care home or in the community, including at the client’s workplace or home. The Systems Navigation Support Worker will work to provide outreach to homebound clients, and will also serve to meet clients where their needs can be met. They will work in the community, in the clinic, and with respective RHA and community partners. Experience
Two years of related experience with people with mental health issues, or other human service.
Experience with population who faces health inequities and challenges with determinants of health.
Experience/education with de-escalation techniques.
Experience in life skill teaching and support to individuals who struggle with mental health issues or other disabilities or conditions.
Experience in developing, planning and coordinating services.
Education (Degree/Diploma/Certificate)
University or College education in human services, other related disciplines, or high school diploma and related training/experience.
Requires a valid driver’s license and a vehicle.
Qualifications: and Skills
Effective networking and agency relations skills.
Knowledge of assessment, crisis intervention, service coordination and community consultation.
Able to use problem resolution skills to handle sensitive and complex issues related to multiple service involvement and interdisciplinary teams.
Knowledge of community health and support services.
Knowledge of immigrant and Indigenous issues and cultural issues an asset.
Demonstrated skills and competence to establish supportive, trusting relationships with individuals, and other stakeholders.
Demonstrate flexibility, creativity and be an enthusiastic team member.
Excellent communication and interpersonal skills.
Knowledge of Recovery as it applies to individuals with mental illness is an asset.
Accuro knowledge an asset.
Computer literacy.
Evening and weekend work will be required.
Market context
Physician openings in Manitoba are typically driven by ongoing demand for community-based care and family practice coverage. These roles are competitive because employers often look for a Doctor of Medicine degree, registration or eligibility with the College of Physicians and Surgeons of Manitoba, and experience in family practice; benefits such as health and dental coverage, pension, and paid leave can also matter. If you are considering applying, confirm your registration status and highlight any community medicine experience. Requirements and benefits here are AI-summarized from the original job description, saving you research time.
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