Administrative Assistant

Who We Are

Canadian Mental Health Association Durham is an integrated community mental health and primary care hub that has been providing mental health services to Durham Region for over 60 years.

During that time, it has evolved to provide a broad range of services to individuals and their families experiencing mental health challenges, from information and education to case management, psychosocial rehabilitation, housing and primary healthcare. These services are provided through inter-professional teams focused on providing clinically based services that, in addition to dealing with client mental health issues, address social determinants of health using the recovery model.

OVERVIEW OF THE ROLE This position provides administrative support to the CHO program within the Canadian Mental Health Association Durham (CMHA Durham).

Responsibilities

• Participates as a member of a high-performance team providing administrative support to the CHO program
• Acts as the internal first point of contact for the program
• Supports meetings with coordination, materials, minutes, tracking of action items and all aspects of preparation
• Provides support with collection and entry of data associated with the program
• Manages and maintains the file management system for the program
• Prepares, formats and edits documents, presentations, reports and spreadsheets on behalf of the Coordinator
• Creates, maintains, and updates spreadsheets
• Coordinates the dissemination of reports and information to internal and external stakeholders
• Forwards invoices to finance for processing, maintains filing system, prepares cheque requests and initiates follow-up when required
• Orders and maintains office/medical supplies, as needed
• Creates/maintains staff schedules and tracks time off
• Ensures all urgent and identified concerns are brought forward to the Coordinator in a timely manner
• Other duties as assigned by management

• SKILLS
• Post-secondary education and a minimum of two years administrative experience
• Ability to work independently
• Ability to adapt quickly to change and deal with sudden urgent issues
• Ability to work with individuals of diverse backgrounds
• Good communication (written and verbal), organizational and interpersonal skills
• Excellent knowledge of MS Office (Word, Excel, Access, PowerPoint and Outlook) and database management

• EFFORT
• Sits at desk, stands and walks daily to perform the duties of the job
• Concentration, attentiveness and creativity required daily to answer inquiries, format and prepare documents, listen to staff and colleagues, etc.

What We Offer

CMHA Durham is a non-profit community-based organization that believes that mental and physical health care is for everyone regardless of class, race, sexuality, gender, age, faith, or ability. With a flexible working model (within reasonable parameters of the program), memberships to meditation apps, competitive vacation, wellness time and 100% employer paid health benefits, work-life balance is not only encouraged but expected. Our Monday – Friday work week has 35 hours for most position and everyone gets their birthday off with pay.

Read more about us at CMHADurham.org/getinvolved. CMHA Durham endorses the principles of workforce diversity and does not use AI algorithms or automated decision-making in the recruitment process. All qualified candidates are encouraged to apply; however, only those selected for an interview will be contacted. Please advise us if you require any level of accommodation; we are here to help and support you.