Rocky View Foundation·Airdrie, Alberta
The Tenant Support Worker provides non-clinical support to residents by connecting them with community resources and financial assistance to maintain housing stability. They conduct regular check-ins, address barriers to successful aging in place, and collaborate with various stakeholders to promote resident well-being.
Rocky view foundation (Rvf)
Location: Various
Reports to: Chief Administrative Officer
Full-Time at 1.0 FTE – 37.5 hours per week
Rocky View Foundation is a not-for-profit affordable housing provider dedicated to improving the quality of life for low and moderate-income individuals and families. Our mission is to develop, manage, and maintain affordable housing solutions that support sustainable communities.
The Tenant Support Worker (TSW) is a non-clinical housing stability position responsible for supporting residents and tenants in maintaining successful housing outcomes through connection, coordination, advocacy, navigation, and access to appropriate community and financial resources.
Working within RVF’s housing and lodge environments, the TSW assists residents in identifying and addressing barriers that may impact their ability to remain safely and successfully housed. The position focuses on early intervention, service coordination, social connection, and access to community supports that contribute to successful aging in place.
The TSW works collaboratively with residents, families, housing staff, lodge staff, healthcare providers, community agencies, and government programs to promote resident well-being and housing stability.
This position does not provide healthcare services, housing administration, tenancy enforcement, financial decision-making, or clinical interventions.
Experience
Experience working with seniors, vulnerable populations, or individuals requiring support services.
Experience in housing, community development, social services, case management, or service coordination is considered an asset.
Experience navigating government programs, benefits, and community resources is preferred.
Knowledge and Skills
Knowledge of seniors’ services, housing supports, and community resources.
Understanding of issues affecting housing stability and aging in place.
Knowledge of available government benefits and assistance programs for seniors.
Strong interpersonal and relationship-building skills.
Excellent communication and active listening skills.
Ability to work independently and collaboratively.
Strong organizational and time-management skills.
Ability to maintain confidentiality and professional boundaries.
Proficiency with documentation, reporting, and basic computer applications.
Licences and Requirements
Valid Alberta Class 5 Driver’s Licence with a satisfactory driving record.
Ability and willingness to travel regularly between RVF housing and lodge locations.
Access to a reliable personal vehicle for business-related travel.
Ability to obtain and maintain personal automobile insurance that includes business-use coverage acceptable to RVF.
Must provide proof of driver’s licence, vehicle registration, and insurance coverage upon request.
Candidates should possess a diploma or degree in Social Work, Human Services, or a related field, along with experience working with seniors or vulnerable populations. A valid driver's licence and access to a reliable vehicle are mandatory for travel between facility locations.
Market context
Support-services roles in Alberta are often tied to ongoing staffing needs in care settings, so employers typically look for candidates who can start with the right credentials and adapt to different sites. These positions can be competitive because they require a Health Care Aide Certificate or equivalent, Alberta HCA Directory registration, current CPR/First Aid, a negative TB test, and the ability to travel within the territory. If you are considering applying, confirm your directory registration and travel availability first; this platform’s job requirements and benefits are AI-summarized from the original posting, which can save you research time.
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