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Transitional Program Facilitator

The Bridge Youth & Family Services·Kelowna, British Columbia

CA$33 - CA$39/hr·Full Time·On Site·2-5 yrs
·
Posted 20 days ago
Practice for this role

About the role

Provide outreach and case management support to individuals with complex needs within recovery and addiction programs. Develop personalized program plans and facilitate psycho-educational workshops and life skills training to support stable housing and recovery.

About Us

The Bridge Youth & Family Services is an Okanagan-based non-profit agency that utilizes evidence-based and client-centered care to provide the best service for our program participants and community. We provide safe, welcoming, and accessible spaces for individuals and families. With more than 50 years of experience, we are consistently expanding our programs and services along with looking for individuals to join our dedicated team and help us continue our impact of transforming lives and building community.

At The Bridge you will have opportunities for success with a focus on personal development and the flexibility to learn and grow. We value our employees and showcase our commitment by offering competitive compensation packages and ongoing training & career development opportunities. Come live, work and play here in the Okanagan where adventure and nature are at your fingertips.

About the Role

The Transitional Program Facilitator provides outreach and case management support to people who are challenging to serve due to complex needs. In collaboration with participants, the facilitator completes a risk and skills assessment to develop a personalized program plan. The hours of work will be flexible to ensure people have access to support regardless of the time of day.

The Transitional Program Facilitator will serve as a key member of the interdisciplinary clinical team for all the Recovery & Addiction Program teams. He, she, or they will play a leadership role in developing and facilitating the delivery of psycho-educational workshops and life skills training and will create the conditions to allow people to access community-based recovery services as well as safe and stable housing. The incumbent will serve as case manager/ key worker for the assigned participants and will provide a (physically and culturally) safe environment for individuals to gain insight and understanding of their substance use, and to learn and practice skills instrumental to their recovery and their ability to cope and thrive in the world.

This position will be connected to every Bridge Recovery & Addiction program and will routinely attend each site to support assigned participants and promote connection between programs and transitions for participants.

Position

  • Temporary 35 hours per week until March 31, 2028.
  • Shifts include weekdays and weekends: Friday, Saturday, Sunday, Monday.

Compensation

  • $33.12 - $38.62 per hour plus applicable shift premiums
  • Evening shift premium – additional $3.50 per hour between 1900hr-0700hr
  • Weekend shift premium – additional $2.50 per hour between 2400hr (midnight) Friday – 2400hr (midnight) Sunday
  • Shift premiums compound- additional $6.00 per hour between 1900hr-0700hr on 2400hr (midnight) Friday – 2400hr (midnight) Sunday
  • Facility-Based Hours Premium - additional $1.00 per hour for facility-based roles.
  • Indirect Compensation
  • Extended Health and Dental benefits after the 3 month probationary period
  • 9.31% Pension matching after the 3 month probationary period
  • 3 weeks vacation pay which increases with length of service
  • 1 paid wellness day per year
  • Paid Birthday Off
  • Paid sick time which increases with length of service.
  • Professional development & education reimbursement opportunities

Qualifications

Pursuant to section 42 of the British Columbia Human Rights Code, and as part of our strategic commitment to reconciliation and advancing Indigenous initiatives across our services, qualified applicants who self-identify as First Nations, Métis, or Inuit may be given priority consideration for this position.

  • Education and experience
  • Minimum Undergraduate Degree in Social Work, Psychology or Related Field.
  • 3-5 years' experience working with addictions and mental health
  • Training and experience providing evidence-based responses/ therapeutic interventions to individuals experiencing alcohol use disorder, substance use disorder or concurrent disorder.
  • Demonstrated group facilitation and counselling skills
  • Experience creating and working within a culturally inclusive environment
  • Lived and living experience as an Indigenous (First Nations, Métis, or Inuit) person is considered a strong asset
  • Strong knowledge of Indigenous communities, cultures, and histories, and the ability to apply this knowledge in a culturally safe, trauma-informed, and respectful manner
  • Job skills and abilities
  • Excellent communication skills, orally and in writing
  • Ability to build strong, collaborative working relationships with external and internal stakeholders.
  • Demonstrated crisis management, decision-making, conflict resolution, time management, and problem-solving skills.
  • Provides consultative and navigational services for health professionals, community members, and clients to support understanding of client needs, including supporting cultural interpretation, health literacy, system navigation, and culturally safe practice (e.g., access barriers, system barriers, and navigation challenges).
  • Ability to work independently and as a part of a team.
  • Experience working in an outreach capacity.
  • Demonstrated ability to work comfortably with unhoused or street entrenched populations.
  • Knowledge of local resources
  • Other Requirements
  • Criminal Record Search in accordance with agency policy
  • Employees must declare their vaccination status for COVID-19 and influenza; if vaccinated, documentation must be provided
  • Valid BC driver’s license and use of reliable vehicle

We appreciate and thank all applicants for their interest; however we will contact only those candidates shortlisted for an interview

The Bridge is an equal opportunity employer

Requirements

Requires a minimum undergraduate degree in Social Work, Psychology, or a related field with 3-5 years of experience in addictions and mental health. Must possess a valid BC driver's license, a reliable vehicle, and experience with evidence-based therapeutic interventions.

  • bachelor degree
  • Time Management
  • Problem Solving
  • Case Management
  • Crisis Management
  • Conflict Resolution
  • Clinical Support
  • Outreach
  • Trauma-Informed Care
  • Group Facilitation
  • Cultural Safety
  • System Navigation
  • Psycho-educational Workshop Delivery

Benefits

  • Paid Sick Time
  • Dental Benefits
  • Extended Health Benefits
  • Vacation Pay
  • Pension Matching
  • Professional Development Reimbursement
  • Paid Birthday Off
  • Paid Wellness Day

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$33 - CA$39/hr
Location
Kelowna, British Columbia
Posted
Jul 21, 2026
Application
Employer website
TB

Hiring organization

The Bridge Youth & Family Services

Our mission is to help young people and their families achieve social and emotional health. We exist to help youth lead happier, more successful lives, regardless of their ability to pay for services. The Bridge accomplishes this through family and individual counseling, crisis...

Salary listed on 4 jobs
IndustryMental Health Care
TypeNonprofit
Size11-50 employees
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Market context

Behavioral health roles remain in steady demand

In British Columbia, behavioral-health roles often reflect ongoing demand in acute care, community mental health, and integrated service settings. These positions are competitive because employers typically look for current BC nursing registration, recent experience with acute mental illness, and comfort working on multidisciplinary teams. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then tailor your application to show relevant mental-health and team-based experience.

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