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  3. Landlord Tenant Worker - Reaching Home Division
GS

Landlord Tenant Worker - Reaching Home Division

Good Shepherd Centres·Hamilton, Ontario

CA$25 - CA$25/hr·Full Time·On Site·2-5 yrs·Posted 4 days ago
Practice for this role

About the role

Provide housing support services including case management, crisis intervention, and mediation between landlords and tenants to ensure housing sustainability. Collaborate with community partners and shelter staff to develop housing plans and assist clients in navigating governmental systems.

Hours

  • 37.5 hours per week.
  • Shifts are
  • Monday to
  • Friday (9:00am to 5:00pm) with one late shift (11:00am to 7:00pm) per week on a set schedule and one Saturday shift worked per month. Some flexibility in work hours may be required.
  • Rate of
  • Pay: $24.89/hour
  • Reason
  • For
  • Posting: The posting is for a new position

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca This opportunity is with our Good Shepherd - Reaching Home Division How You Will Make an Impact The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment. Support service users in conducting a housing search including accompaniment into the community, filling out rental applications, and offering advocacy where required Remain current on relevant community resources and to develop and maintain professional relationships with individuals and organizations within the community who provide complementary services Liaise with community landlords and other housing providers to develop partnerships and build an inventory of rental units Mediate housing related matters between landlords and tenants to support housing sustainability Coordinate finances, lease signings, move in inspections, repairs and maintenance to prepare for new tenancy Work in collaboration with shelter staff, housing first programs and community partners to develop housing plans that support rapid exit from homelessness. Assist service users in navigating various governmental and non-governmental systems Support service users in building both formal and informal support networks that will assist them in maintaining housing and enhanced quality of life Assist in developing a plan within a brief intervention approach that decreases the likelihood of a future or recurrent housing crises including assisting with connections to other services Attend weekly case conference to share housing information and resources with shelter staff Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations What You'll Bring to Our Team Post-secondary education in Social Service or a related field is required Minimum 2 years of related experience or equivalent combination of education, training and experience in Social Services or a related field Have demonstrated knowledge of Housing First Framework and the ability to assist service users with system navigation Have strong understanding of and experience working with a range of issues impacting youth, women, and families including homelessness, violence against women and children, poverty, mental illness and substance use Knowledge of or willingness to learn about the housing system in the City of Hamilton, the Residential Tenancies Act, Landlord and Tenant Board, and the Ontario Human Rights Code required Commitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first framework Excellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workload Ability to work cooperatively and collaboratively within an interdisciplinary team CPR certification or willingness to be certified is required Valid G license required Fluency in a 2nd language is an asset Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

What We Offer

Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT Staff recognition programs along with access to self-care supports and EMPLOYEE/FAMILY ASSISTANCE PROGRAM (EAP) POSITIVE and ENCOURAGING atmosphere Make a difference and provide HOPE Extended Health Benefits Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone. Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve. Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Requirements

Requires post-secondary education in Social Services or a related field and at least 2 years of relevant experience. Must possess a valid G license, CPR certification, and knowledge of the Residential Tenancies Act and Housing First framework.

  • professional certificate
  • Time Management
  • Collaboration
  • Organization
  • Case Management
  • Advocacy
  • Conflict Resolution
  • Crisis Intervention
  • Interpersonal Communication
  • Trauma-Informed Care
  • Harm Reduction
  • Supportive Counseling
  • System Navigation
  • Mediation
  • Anti-Oppressive Practice
  • Housing Search
  • Housing First Framework

Benefits

  • Extended health benefits
  • Continuing education and professional development
  • Staff recognition programs
  • Self-care supports
  • Employee/family assistance program (EAP)

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$25 - CA$25/hr
Location
Hamilton, Ontario
Posted
Jul 16, 2026
Application
Employer website
GS

Hiring organization

Good Shepherd Centres

We are a human services and community health agency and we serve all those who come to us in need. Our goal is to support people through crisis and assist them in re-establishing healthy and productive lives in the community. Our services are free of cost and are offered without...

Salary listed on 10 jobs
IndustryHealth and Human Services
TypeNonprofit
Size201-500 employees
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Market context

Behavioral health roles remain in steady demand

In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.

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